Hoteliers may focus on the tiny details, but guests won't consider a stay without the assurance of security and discretion, says Peter Hancock
Even though we lay our lives bare on social media, privacy matters more to hotel guests than anything else.
If asked what is the most important element in a hotel room, I expect most people would say the bed, or the shower, or the view. There are lots of alternative answers and none would be wrong, but if we stop to think it through the most important item by far must surely be the lockable door, for without that, one has no privacy.
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