Search
The Caterer

Acorns 2019: Craig Bennett, 29

19 June 2019 by
Acorns 2019: Craig Bennett, 29

General manager, Hotel Indigo London Kensington (Cairn Group)

Nominator Chris Whiting, group HR manager, Cairn Group

Proudest moment "Achieving the role of general manager before the age of 30, which had been an aim since starting my career in hotels at the age of 17. Another highlight was assisting in the hospitality management of the Queen's Golden Jubilee celebrations."

Greatest inspiration "I believe I can better myself by absorbing information from everyone around me. I try to take the best parts of every hotel and restaurant I visit and then implement them for my own and the team's development."

Why hospitality is a great career "It equips you with a diverse skillset that transfers into day-to-day life. You get the opportunity to travel and forge great relationships with colleagues that you carry throughout your career."

Craig Bennett has skipped up the career ladder, often through pursuing his own self-development, but also because his employers have been keen to harness his talent.

He joined the Cairn Group in 2016 as pre-opening venue manager of Birmingham Conference and Events Centre (BCEC) and his first step up came in 2018 when, having doubled business from £1.5m to £3m, he was made director of operations.

Bennett's acumen has been evident from the start. Not least as operations manager at Q Hotels Stratford in 2014, he achieved a 95.2% TripAdvisor ranking, delivered £101.10 in revenue per available room, rising to £102.56 in 2015.

He has also given seminars at Stratford Catering College to promote hospitality as a career, and introduced an apprenticeship link with the college as well as supporting Cairn Group's Flexible Chef Network.

Continue reading

You need to be a premium member to view this. Subscribe from just 99p per week.

Already subscribed?

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.