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Laura Sharpe, general manager of Firmdale's 91-bedroom Ham Yard hotel in London, was described by our panel of judges as "an outstanding winner", who is "instrumental" in the success of her hotel and developing the next generation of talent.
Sharpe joined Firmdale as duty manager of the Soho hotel in 2007 and worked at five of the group's London properties before being promoted to general manager of Ham Yard, its largest hotel, in 2016. She oversees a team of 380 and an annual turnover of £35m.
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