Sponsored by HRC
Born into a family of hotel and pub operators and proudly following in the footsteps of her grandparents, parents and great-uncle, it comes as no surprise that Sally Beck is recognised as one of the most naturally gifted and inspirational hoteliers of her time.
As general manager of the Royal Lancaster London, over the past four years she has navigated the 411-bedroom property through the inescapably choppy waters of an £85m refurbishment, keeping it open throughout, maintaining every single one of its client contracts, and refurbishing it from a somewhat tired, mid-market hotel to a luxurious establishment that expects to boast 48% growth for that period to the end of 2019.
You need to be a premium member to view this. Subscribe from just 99p per week.
Already subscribed? Log In