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Affectionately known as ‘Big John' to his team, John Andrews, head concierge at the five-red-AA-star, 69-bedroom Goring hotel in London, is described by managing director David Morgan-Hewitt as "knowing London better than anyone else", and as someone who will "go to extraordinary lengths to make a guest's stay memorable".
For example, he once found out the colour of a paint used in Buckingham Palace that a guest liked and had it mixed and sent to them in the US; he also arranged a ‘flash mob' proposal with a band on a private capsule on the London Eye, all while keeping the future bride none the wiser.
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