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It was an exceptional year for entries for the Revenue Manager of the Year, but in a remarkable field Amy Ayers stood out for her resourcefulness, dedication and ambition, both for Holiday Inn Winchester and for her team.
Shortlisted in 2017, Ayers showed great tenacity in entering for a second time, coming back with an entry that won over the judges.
Having worked her way up from part-time receptionist to her current role as conference, events and reservations revenue manager, Ayers encourages others to follow her example. She manages a team of four, who have weekly one-on-one reviews to ensure they are both delivering and given the opportunity for development. Her style of leadership is designed to empower her reports, so they can take ownership of the department in her absence.
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