Hotel Cateys 2018: Spa Professional of the Year – Lesley Bacon, Hand Picked Hotels

Sponsored by Christie & Co

The spa and health club department may not be the largest within Hand Picked Hotels' portfolio of 20 country house properties, but it certainly punches above its weight in terms of its contribution to overall group revenue.

The 10 spas and health clubs across the group accounted for 10% of revenue and 12% of operating profit in the financial year 2016-17. In one hotel, the spa and health club contributed more than 30% of the hotel's revenue.