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Hotel Cateys 2018: Sustainable Hotel of the Year – Cedar Manor

30 November 2018 by

Sponsored by Bunzl Catering & Hospitality Division

You don't have to be a big property with a big brand behind you and a full-time sustainability manager to be a brilliant, sustainable hotel.

This year's sustainable hotel of the year, Cedar Manor hotel in Windermere, has just 10 bedrooms, a 22-cover restaurant and 10 members of staff alongside owners Caroline and Jonathan Kaye. But what the team has in abundance is passion and a willingness to make a difference to the local environment and the planet.

There are 21 goals in total, ranging from removing all possible plastic from the hotel and installing an electric car charge point, assisting in local litter picks, and adding bird, bat and insect boxes.

You won't be surprised to hear that Cedar Manor has achieved virtually every one, as being environmentally friendly is not something the hotel takes lightly. Its Green Tourism Gold award is one of the first things you see on its website and in its reception, alongside memberships to a local green auditor and the Considerate Hoteliers Association.

Folders in guest bedrooms contain the hotel's environmental policy, information on which local charities are supported and even a visitor charter to encourage guests to buy into the great work the hotel is doing. This work includes significantly reducing the property's carbon footprint over the past two years through effective management of gas and electricity.

A refurbishment of the hotel, meanwhile, was carried out with a goal of creating luxury in an ecological way. All bathrooms have LED lights, dual-fuel towel radiators and restricted-flow taps, while recycled car tyres are used for underlay.

The local community is present wherever you turn in the hotel. Carpets are made from Herdwick and Swaledale wool from the sheep Beatrix Potter re-introduced to her farm in the area, mattresses are manufactured in the North Lakes and 90% of the furniture is made in the village.

The wares of local artists, jewellers and craftsmen are on sale in the hotel and Cumbrian lamb, cheese, sausages, bacon, gin and beer are among the local produce on the menu in the restaurant.

It's not just guests who are asked to buy in to Cedar Manor's vision, but suppliers and staff too. The Kayes have written to suppliers annually for the past six years, lobbying for less packaging and for produce to be delivered in a box that will be returned the following day.

Staff, meanwhile, receive annual training on sustainable activities, sign guidelines covering all areas of the business and even receive a guide to making small changes within their personal lives.

What really impressed the judges was the Kayes' honesty about what isn't working and their commitment to constant improvement.

"Reducing waste to landfill, but not quickly enough," is just one example from a highly impressive entry, before listing several ways the team are tackling the challenge.

What the judges said

"This small hotel shows initiative, commitment, passion and full integration with the local area."

Nuno César de SÁ¡, hotel manager, Rudding Park, Harrogate

"Great long-term commitment of the team and achievements across all sustainability pillars."

Benedetta Cassinelli, founder, Considerate Hoteliers


Cedar Manor Windermere, Cumbria

Idle Rocks St Mawes, Cornwall

Palé Hall Llandderfel, Gwynedd

Royal Lancaster London

Past winners

2017The Oakley Court Windsor

2016Battlesteads Wark on Tyne, Northumberland

2015Hub by Premier Inn London

2014Red Carnation Hotels

2013The Savoy London

2012Lancaster London

2011Battlesteads Wark on Tyne, Northumberland

2010Langdale Great Langdale, Cumbria

2009One Aldwych London

2008Bedruthan Mawgan Porth, Cornwall

2007Novotel London West

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Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

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