When it comes to recruiting a general manager for a hotel, it goes without saying that finding the right person is essential. Nicholas Northam explains how hotels can often find that person by looking closer to home
General managers have many proverbial ‘plates to spin'. Depending on the hotel they operate, their role could involve anything from managing employees and guest queries through to working with the hotel's ownership and reporting on the financial performance of the property they are responsible for running.
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