The industry needs to think differently to create a reliable temporary workforce and react efficiently to peaks in demand, says Viktor Calabrò
If a hospitality business is willing to move towards a temporary staffing model, it will be able to reduce its full-time staffing costs. That means it can increase staffing levels during busy periods in order to maximise revenue and there are no issues of overstaffing when it’s quieter.
Working on a temporary basis has benefits for workers, too, who increasingly want greater levels of flexibility. In fact, in the UK alone, there are currently more than four million temporary or ‘gig’ workers who have embraced temporary work in order to find a better balance between work and personal commitments.
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