All bribes in cheese, please…
This rat understands the importance of feedback (find me at @thekitchenrat), but it seems that one Harvester restaurant has not quite grasped it. It has cheekily been handing out vouchers offering a free starter or dessert in return for a nine or 10 rating on its internal guest survey. What the voucher fails to add is that the freebie is on offer for all reviewers, regardless of their rating. A Harvester spokesperson confirmed: “It is not brand policy to ask guests to leave solely positive reviews in return for complimentary food or drink.” Good news, because this rat is partial to the unlimited salad bar.
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