One week left to sign up for The Caterer’s Driving Operational Efficiency with AI webinar

There is just one week left to sign up to The Caterer’s expert-led free webinar, ‘Driving Operational Efficiency with AI’, held in partnership with workforce management platform Deputy.

Taking place on the morning of Tuesday 21 July, the webinar will aim to provide practical guidance on taking the steps that will lead to improved operational efficiency and reduce admin burden.

Sign up to The Caterer’s: Driving operational efficiency with AI webinar

Who will be speaking and what will I learn at the webinar?

Hear from speaker Matt Bell, managing director at Mollie’s. Bell will bring to life how Mollie’s use of AI has helped manage cost, compliance and confidence.

Speaking to The Caterer ahead of his appearance, Bell said Mollie’s own approach has focused on using AI behind the scenes to improve operations rather than replace guest-facing service.

The business has developed four automation workflows within its Apaleo property management system, which reconcile online travel agency reservations, correct agent and corporate booking data and resolve data quality issues.

It also uses Flyr to optimise pricing and revenue decisions, while its internal AI chatbot, Mollie, handles routine IT queries and helps employees build confidence using AI in their day-to-day roles.

He added that the best way to get employees comfortable with AI is to find two or three curious employees willing to test out AI, “and let the results do the persuading”.

Bell will be joined by Harry Wales, sales manager and workforce management strategist at Deputy, who will explore AI’s core pillars for operational efficiency in shift-based businesses.

Wales said: “Hospitality operators are facing a sharper efficiency challenge in 2026, with UKHospitality reporting that April cost increases will force 64% of businesses to cut jobs, 51% to cancel investment and 42% to reduce trading hours.

“This webinar will show how AI can help operators do more with less – reducing admin, improving rota management, optimising labour, strengthening compliance, and freeing managers to focus on their teams and guests.”

Featuring practical insights to inform strategy in any hospitality businesses workforce management, this session will cover smarter scheduling, improved communication and how hospitality operators can free up managers to focus more on guest experience and team performance.

Sign up to the webinar to learn more including:

• Simple, actionable advice to start adoption of AI into your workflow
• How to implement smarter rota management and demand forecasting that makes life simpler for your teams
• Ways to ensure you achieve full compliance with a reliable audit trail

Sign up to The Caterer’s: Driving operational efficiency with AI webinar