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The Restaurant Group plc

06 December 2005

The Restaurant Group plc is one of the largest independent restaurant groups in the country, and is a publicly quoted company on the London Stock Exchange. Our portfolio of restaurants, cafés, pubs and bars comprises of 6 brands, plus TRG Concessions comprising 21 brands currently operating in airports, rail stations and shopping centres across the UK.

The brands include:

Frankie & Benny's
Chiquito
Garfunkel's
Filling Station
Blubeckers
Edwinns Brasseries

Our restaurants span the length and breadth of the United Kingdom bringing with them teams of hardworking individuals serving over 20 million meals per year to a consistently high standard. We sell delicious food with friendly service in exciting, comfortable surroundings and our different brands allow us to serve excellent Italian, Mexican, American and British food to a large and varied customer base.

The Restaurant Group plc was recently listed as one of "Britain's Top Employers 2005" in a study carried out by The Corporate Research Foundation in conjunction with the Guardian Newspaper.

Our culture
At the Restaurant Group plc, it is all about our people. We like our managers to have the ability to manage a team, have solid procedural abilities, be dynamic, have a passion to work with people in a vibrant atmosphere and deliver great food and excellent service. This is a young company driven by organic growth, which offers all colleagues the opportunity to develop right through the business. Culturally, you are measured on the work done rather than the number of hours spent. The nature of our industry; ‘delighting individual customers' demands flexibility. Hours are varied, with part time working and flexible shift patterns available.

Our people
To continue to maintain our position in the market, it is vital that we retain a team of colleagues committed to our business who show ‘Pride, Passion and Commitment' for it. This can only be done through the selection of the best people in the industry, clear structured training, continuous development and a clear succession plan to ensure promotion for those who strive for more. We believe that our people are vital to the success of our business and reward them with competitive salaries and a superior bonus scheme, the provision of a stakeholder pension, a combined benefits package including a large range of discounts for anything from high street stores to cinema tickets, private health care schemes for some management groups, special rates on life insurance and critical illness cover, a 25% discount for all staff and their guests in any of our restaurants, a save as you earn scheme, good holiday entitlements and an excellent company car scheme for those who require it for their role.

Recruitment and Selection
All management candidates now participate in an assessment session to ensure that our management team is as strong as it can be. All team members have a detailed induction, with our managers being provided with a 6 week training programme to ensure that they are confident and competent to be successful in their new role.

Training and Development A very large proportion of managers are promoted from within at The Restaurant Group plc with employees working their way through the ranks from waiting staff through to senior management positions. We believe that in order to retain our teams it is important to ensure they are constantly being developed. To this end we have recently launched a Management Development Programme, to support our succession planning. This programme has been designed to ensure that our managers are fully developed not only in restaurant management but in other general management skills to support them as they move into bigger roles. There are also opportunities for moves into Head Office and Support functions and our ambitious plans for growth offer many opportunities for career progression.

Three of our brands Frankie and Benny's, Chiquito and Blubeckers have achieved Investors in People and Excellence Through People accreditation and the remaining brands are working towards it. We are able to provide training internally for nationally recognized qualifications and Blubeckers holds City and Guilds College Status.

To assist our managers and their teams with statutory training requirements an e-learning solution is currently being launched within the business which allows our teams to learn at their own pace. Additionally, basic literacy and numeracy courses are available to all those who wish to develop these skills.

Colleagues have at least one performance review a year where opportunities for improvement and career development are discussed and training needs identified. In-house training is widely available facilitated by brand-led teams of training specialists. A study policy operates where contributions are made to colleagues working to study for professional exams with financial assistance provided should the qualification be relevant to the needs of the business.

If you are interested in joining our team, please email an up-to-date CV to sam.carrington@trgplc.com

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Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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