The Caterer’s Tech Confex returns to help operators make smarter tech decisions

Businesses are operating under intense pressure amid a challenging economic and political landscape, making every investment decision more critical than ever.

While technology has the potential to improve productivity, efficiency and profitability, success depends on choosing the right solutions and ensuring teams embrace them.

Following a successful inaugural event that attracted more than 120 attendees from leading hospitality organisations, The Caterer’s Tech Confex, with lead partner AI operations platform Inntelo AI, returns this year to explore how operators can make confident technology decisions, secure organisational buy-in and ensure purchases deliver measurable return on investment.

Taking place on 22 September at 11 Cavendish Square in central London, the full-day conference is aimed at chief information officers, chief technology officers, general managers and operations leaders. Through expert-led discussions and real-world case studies, it will examine how businesses can make smarter technology investments, boost productivity and ensure innovation delivers tangible commercial value.

Featuring speakers from both within and beyond hospitality, delegates will hear from leading technology experts including Andrew Evers, vice president of technology at Rocco Forte, and Nataly Quinn, head of change and PMO at Holland & Barrett. Further speakers will be announced in the coming weeks.

Register to attend The Caterer’s Tech Confex 2026

What will I learn at The Caterer’s Tech Confex 2026?

Sessions will explore topics including the real-world impact of a cyber-attack and the lessons businesses can learn to better protect their organisations, employees and guests. Other discussions will examine how hospitality leaders can cut through the hype to identify which technologies are genuinely worth investing in and how to maximise the value of those investments.

Asif Alidina, co-founder and chief executive officer of Inntelo AI, said: “Hospitality will always be about people. But as AI and new technologies reshape our world, it’s never been more important to bring together the voices that will define how our industry adopts them responsibly.

“For generations, The Caterer has been one of the industry’s most trusted voices, making Hospitality Tech Confex London the ideal forum for those conversations. We’re delighted to support an event that is helping build a future where people remain at the heart of hospitality, empowered by technology built specifically for our industry.”

Register to attend The Caterer’s Tech Confex 2026