Travelodge partners with Disability Positive

28 February 2022 by
Travelodge partners with Disability Positive

Hotel chain Travelodge has appointed Disability Positive to advise the company on policy and training programmes to support customers with disabilities and long-term health conditions, as well as their families.

The Cheshire-based charity will undertake a review of the full Travelodge customer journey, including searching for a Travelodge hotel, booking a room, checking in and out, and their experience in the room, bathroom and dining areas.

Craig Bonnar, chief executive of Travelodge, said: "At Travelodge we are future-facing, committed to putting our customers, colleagues and planet at the heart of our business in order to make a positive difference that really matters. We are delighted to appoint Disability Positive to help us to create a better experience for our customers living with disability and long-term health conditions and their families."

Lynne Turnbull, Disability Positive chief executive, said: "Disability Positive is delighted to be working with Travelodge as policy consultant, to support positive change to enhance the customer experience, and move us closer to achieving our vision of a world that is disability positive."

Founded in 1985, Travelodge operates more than 590 hotels across the UK, Ireland and Spain and almost 10,000 employees.

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