The Caterer's top 40 trends: people
With rapid change in the recruitment and retention landscape fuelled by low unemployment and the shadow of Brexit, hospitality businesses must work harder than ever to retain their talent. We round up the trends that mean you stay ahead of the market
Power shift in employment
It's a buyers' market out there. Unemployment is down and hospitality businesses have to work harder than ever to make their employment opportunities attractive.
But, according to Purple Cubed, many organisations still lack comprehensive people strategies that will help attract, engage and retain team members. Chair Jane Sunley advises: "Put in place a joined-up people strategy that is achievable yet stretching. Start with the big stuff, such as comms and your people promise, then move onto tactics such as development. In addition, operators must make sure their culture and values weave through the entire employee journey like a beautiful, unbreakable, golden thread."
Those who are able to demonstrate a strong culture with leaders committed to the cause are best placed to prosper.
Recruitment reinvention
As mentioned above, today's employee can now pick and choose their employer. This means that recruitment processes are ripe for a rethink. In this fast-moving world, nobody wants to attend numerous interviews and wait weeks for a response.
As a result, hospitality firms are coming up with more engaging ways to attract staff. For example, the London Edition hotel has used a cocktail party approach for a big push. It hasn't replaced the formal interview process completely, but supplemented it with a new way of attracting potential employees.
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