The Caterer
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

Pub manager

27 April 2005

What does this job involve?

  • Taking responsibility for all aspects of the operation of the pub
  • Recruiting and training staff
  • Ordering stock from suppliers and handling deliveries
  • Drawing up a marketing plan and handling promotions
  • Making sure that the customers are satisfied
  • Producing financial reports

What skills and attributes do I need?

  • Personnel skills
  • Communication skills
  • Marketing skills
  • Finance skills
  • Customer service skills
  • You need to be friendly and out-going
  • The long, unsociable hours mean that you need to be hard-working and flexible
  • Good physical fitness and good health is important
  • The ability to keep calm and even-tempered with awkward and sometimes drunk customers is vital
  • Knowledge of licensing legislation and hygiene, health and safety laws

How can I get this job?

There are a number of courses available from colleges, universities and various organisations.

Some large pub companies and breweries offer in-house training.

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Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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