Cartwheel Recruitment has promoted Claire Philpott to the position of operations director.
Philpott has been with the company since it was founded in 2007 and is promoted from the position of client services director. Her career in hospitality began in the hotel sector from which she moved into recruitment.
Managing director Hannah Horler said: "We are delighted Claire will be moving into this leadership role. She is a consummate professional who has an incredible track record of delivering for her clients.
"We wish her all the best and have no doubt she will be successful in leading and developing Cartwheel's team."
Philpott added: "Having worked with Cartwheel for 11 years and directly managed many of our key accounts, I'm delighted to be supporting our team, sharing industry knowledge and continuing to focus on optimum service delivery for our clients and candidates."