The Caterer

Matthew Clark and Flow offer online training for the licensed trade

21 June 2011 by
Matthew Clark and Flow offer online training for the licensed trade

On-trade drinks supplier" target="_blank" rel="noreferrer">Matthew Clark]( has teamed up with [Flow Hospitality Trainingto offer 12 online training modules for the licensed trade.

"Whether you are a large multiple national or an independent bar, restaurant, pub or hotel, Flow training can easily fit into your business with an immediate impact on productivity, staff motivation and reduced training budgets whilst dramatically improving service standards and maximising sales," said Gary Squire, group marketing director at Matthew Clark.

"The modules are fully web based and can be accessed at a time and a place to suit the individual and the business. The modules are designed to the highest quality, guiding the individual through the content in a flexible, imaginative and interactive way."

Karen Calvert, operations director at Flow, said the modules provided a pioneering alternative to costly and time-consuming 'face to face' staff training, adding: "The modules are all fully compliant with all current legislation and are formally endorsed by the UK's leading awarding bodies including the SQA, the Institute of Hospitality and most recently by the National Skills Academy (NSA)."

The 12 Flow modules include:

â- The Waiter
â- The Bartender
â- Creating Cocktails
â- Wine
â- Coffee
â- Customer Service
â- Service that sells
â- Licensing & Social Responsibility (1. England & Wales and 2 .Scotland)
â- Food Safety Level 1
â- Food Safety Level 2
â- Health & Safety
â- Personal Licence Holder (aplh/ncplh - England & Wales and scplh - Scotland)

New modules are currently being developed for hotel housekeeping and reception.

Flow also offers a complementary management system to help companies plan training, track progress and view results.

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