Meiko UK is reassuring users of Meiko warewashing and bedpan-washing equipment that emergency breakdown cover is available via Meiko UK Technical Services and their catering equipment distributor partners.
"The priority is to take all necessary steps to ensure the continued warewashing capability for all Meiko users in the healthcare sector at this crucial time," said Meiko UK managing director Paul Anderson.
"Technical support could become compromised if engineers are forced into self-isolation. Hospital Estates Departments are also under huge pressure and may welcome extra support at this crucial time.
"We must work together to ensure maintenance cover for Meiko users over the coming months. Even if a care home or hospital has cases of the virus, engineers will attend, as long as the site has the correct hygiene practices in place and the engineers can work in an isolated and controlled area with consideration to social distancing.
"If users of Meiko machines are unsure of the technical support options for their equipment, contact your Estates Department, catering equipment distributor or Meiko UK direct for further information and support."
Anderson added: "I can assure operators of Meiko warewashing equipment that if your current maintenance provider is unable to support you through this terrible time, Meiko will do everything in its power to provide the emergency back-up you need."
The Meiko UK office hotline number is 01753 215130 or email Techserv@meiko-uk.co.uk