Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

Tonrose introduces customer service system

15 May 2017 by
Tonrose introduces customer service system

UK trade linen company Tonrose has introduced a new OrderWise software customer service system to streamline the product order cycle from source to customer.

It can now process all customer orders and repeat purchases more quickly and efficiently by optimising stock levels, ensuring it has the right stock in the right place and at the right time for its clients.

Chris Porter, commercial director of Tonrose, said: "We understand our clients' needs and we continually review, refine and invest in our product ranges and customer service to meet those demands. We will be able to offer far greater insight and forecasting intelligence for each individual customer.

Tonrose is part of the wider Tonrose Group, which includes Tradelinens (luxury linen), Tielle Love Luxury (retail) and Sirona (specialist spa trade). The plan is to roll out the OrderWise system across the Group.

The Ned: we take a look at London's most ambitious new hotel opening

Cottoning on: the secret of perfect hotel bed linen

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking