2019 winner: Devid Isabella, the Goring
Sponsored by Tchibo Coffee International
Raised in the south of Italy, Devid Isabella has an inbuilt passion for hospitality. He is responsible for running the Michelin-starred Dining Room at the Goring hotel, looking after a team of 45 colleagues.
Since joining the hotel in October 2017, Isabella has never missed his budgeted revenue or costs. In fact, thanks to daily meetings with the general manager and open communication with his team – along with tight control of bookings and focusing on upselling training – he has increased F&B revenues by an average of 30% per month.
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