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Accessibility

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Operators urged to embrace inclusivity at Blue Badge Access Awards launch

02 May 2023 by

The Blue Badge Access awards have been launched with a mission to recognise those who are best addressing the needs of disabled people and gaining access to a spend in hospitality of £163m a month.

News

Disability campaigner claims she was left waiting for help during hotel fire alarm

27 March 2023 by

A disability campaigner has claimed she was abandoned in a Premier Inn hotel room after being told to “stay put” in the event of a fire alarm.

Disabled consumers report ‘limited choice’ in hospitality News

Disabled consumers report ‘limited choice’ in hospitality

30 June 2022 by
Provide for guests with hearing or sight impairments Business

Provide for guests with hearing or sight impairments

30 June 2022 by
British Sign Language course launched for hospitality staff News

British Sign Language course launched for hospitality staff

06 May 2022 by
The Telegraph wins Best Boutique Hotel at Blue Badge Access Awards News

The Telegraph wins Best Boutique Hotel at Blue Badge Access Awards

03 May 2022 by

Survey reveals concerns over disabled access in hospitality industry News

Survey reveals concerns over disabled access in hospitality industry

14 April 2022 by

Nearly three in four guests (71%) believe more needs to be done to address a lack[...]

Take accessibility standards to new levels in hotel design Business

Take accessibility standards to new levels in hotel design

08 March 2022 by

The pandemic took away everybody’s freedom, so maybe operators can sympathise a little with people who[...]

Travelodge partners with Disability Positive News

Travelodge partners with Disability Positive

28 February 2022 by

Hotel chain Travelodge has appointed Disability Positive to advise the company on policy and training programmes[...]

Blue Badge Access Awards deadline extended to March News

Blue Badge Access Awards deadline extended to March

09 February 2022 by

The deadline for entry to the Blue Badge Access Awards has been extended from February to[...]

Hotel

Behind the scenes of the UK’s most accessible hotel

Here is a behind the scenes look at some of the access features of Hotel Brooklyn, which this week won the Accessibility Award at the 2021 Cateys and has experienced unprecedented demand for its accessible rooms since opening."

10 September 2021 by
Cateys 2021: Accessibility Award: Hotel Brooklyn Profiles

Cateys 2021: Accessibility Award: Hotel Brooklyn

08 September 2021
by

The ethos of ‘accessibility for all’ has been at the heart and centre of the operation at Hotel Brooklyn in Manchester, ever since the 189-bedroom property opened its doors on 14 February 2020.

Disability campaigner falls in shower after seat breaks in Mama London hotel News

Disability campaigner falls in shower after seat breaks in Mama London hotel

11 August 2021
by

An incident in which a disability campaigner fell in the shower of her hotel room has highlighted the importance of staff training and awareness in hospitality venues.

Wake-up call: Combatting the skills shortage with the untapped talent of the disabled workforce Advice

Wake-up call: Combatting the skills shortage with the untapped talent of the disabled workforce

05 August 2021 by

The hospitality industry needs to make some adjustments in order to attract and recruit more disabled[...]

Kate Nicholls appointed hospitality sector’s disability ambassador News

Kate Nicholls appointed hospitality sector’s disability ambassador

28 July 2021 by

UKHospitality chief executive Kate Nicholls has been appointed the hospitality sector’s disability ambassador as part of[...]

How to make your takeaway service accessible to disabled customers Advice

How to make your takeaway service accessible to disabled customers

25 March 2021 by

With the Purple Pound valued at £274b annually, operators simply can’t afford to ignore this market.

Can Covid-19 vaccinations be a condition of employment? Advice

Can Covid-19 vaccinations be a condition of employment?

25 March 2021 by

Compulsory vaccination may seem like a reasonable safety solution, but employers will need to be careful[...]

News

Toilet toolkit launched to support better access for all genders

Nightlife safety campaign Good Night Out and LGBT+ anti-violence charity Galop have published a toolkit to combat misinformation and support better access to safe toilets for everyone."

24 March 2021 by
One in three disabled people say British hotels do not meet accessibility needs News

One in three disabled people say British hotels do not meet accessibility needs

22 March 2021
by

Almost a third (32%) of disabled people in the UK said British hotels in which they have stayed have not met their accessibility needs.

Cateys 2020: Accessibility Award – Cottage in the Dales Profiles

Cateys 2020: Accessibility Award – Cottage in the Dales

22 November 2020
by

Cottage in the Dales provides what it describes as a ‘Distinctly Dales’ experience across three Grade II-listed cottages – Inglenook Cottage, the Byre and the Dairy – in the heart of the Yorkshire Dales National Park.

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