artificial intelligence

In-Depth

‘The most exciting chapter is still to come’

29 February 2024 by

AI is transforming hospitality operations with tools to communicate with customers, collect data and help adapt to fluctuation, says Jordan Foord

Business

Smart cookies: the hospitality tech of the future

16 February 2024 by

From ‘restaurants in a box’ to video serving staff, technology in hospitality is racing ahead. Glynn Davis heads to NYC to check out the tech of the future

Viewpoint: FOMO? Get into ChatGPT ASAP Business

Viewpoint: FOMO? Get into ChatGPT ASAP

02 June 2023 by

Everyone, from large hotel brands to single operators can use ChatGPT for themselves, so what are[...]

Levy and ExCel London launch AI-powered checkout-free store News

Levy and ExCel London launch AI-powered checkout-free store

22 May 2023 by

Visitors to ExCel London are now able to purchase food, drinks and other essentials in an[...]

How can hotels use AI to boost direct bookings and upselling? Hotel News

How can hotels use AI to boost direct bookings and upselling?

15 May 2023 by

An AI-powered Guest Communications Hub is a powerful tool for hoteliers to automate more than 85%[...]

Aramark launches first AI-powered Quick Eats store in Edinburgh News

Aramark launches first AI-powered Quick Eats store in Edinburgh

28 April 2023 by

Contract caterer Aramark has launched its first artificial intelligence (AI)-powered Quick Eats shop in Scotland, allowing[...]

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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