artificial intelligence
‘The most exciting chapter is still to come’
AI is transforming hospitality operations with tools to communicate with customers, collect data and help adapt to fluctuation, says Jordan Foord
Smart cookies: the hospitality tech of the future
From ‘restaurants in a box’ to video serving staff, technology in hospitality is racing ahead. Glynn Davis heads to NYC to check out the tech of the future
Viewpoint: AI can help hospitality think differently
Can AI create a restaurant?
Viewpoint: FOMO? Get into ChatGPT ASAP
Everyone, from large hotel brands to single operators can use ChatGPT for themselves, so what are[...]
Levy and ExCel London launch AI-powered checkout-free store
Visitors to ExCel London are now able to purchase food, drinks and other essentials in an[...]
How can hotels use AI to boost direct bookings and upselling?
An AI-powered Guest Communications Hub is a powerful tool for hoteliers to automate more than 85%[...]
Aramark launches first AI-powered Quick Eats store in Edinburgh
Contract caterer Aramark has launched its first artificial intelligence (AI)-powered Quick Eats shop in Scotland, allowing[...]
Artificial intelligence: the future of hospitality?
With chatbots, virtual assistants and personalised booking platforms becoming more mainstream, Katherine Price explores the opportunities and obstacles artificial intelligence can bring to hospitality and speaks to those operators already ahead of the curve"
The Caterer's top 40 trends: people
Secret service: how to use chatbots and AI to run your business
For many people, artificial intelligence (AI) conjures up an image of scary humanoid robots taking over the world. But for a growing number of hoteliers, AI's increasing sophistication and ability to crunch through huge amounts of data, learning as it[...]
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