customer service
One week until The Caterer’s Digitising Customer Service webinar
05 May 2021 by Caroline Baldwin
As operators look to install the technology to support a safe recovery, The Caterer is holding a free webinar to explore how digital solutions can support the exemplary service the industry wants to provide its guests.
Neil Rankin says it's time to make hospitality a little less hospitable
06 October 2020 by Neil Rankin
Nice guys always finish last, says Neil Rankin, so let's just take it easy and cash in.