customer service


One week until The Caterer’s Digitising Customer Service webinar

05 May 2021 by

As operators look to install the technology to support a safe recovery, The Caterer is holding a free webinar to explore how digital solutions can support the exemplary service the industry wants to provide its guests.


Neil Rankin says it's time to make hospitality a little less hospitable

06 October 2020 by

Nice guys always finish last, says Neil Rankin, so let's just take it easy and cash in.

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


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