loyalty schemes

Loyalty schemes to keep guests coming back

08 February 2024 by Emma Lake

You may offer free vouchers, extra courses or money off, but it’s best to find out what your customers really want before starting your own loyalty scheme. Emma Lake sees what gets customers coming back

Business

Generate customer loyalty and get them coming back

01 July 2022 by Glynn Davis

Generating loyalty is a tricky but lucrative endeavour. We look at the solutions to get customers returning time and again

Advice

How to… attract guest reservations from loyalty schemes

04 May 2019 by News Desk

Hotel

Hospitality operators failing to tailor loyalty programmes to consumers

11 April 2018 by Janie Manzoori-Stamford

Technology

Secret service: how to use chatbots and AI to run your business

19 February 2018 by Elly Earls

In-Depth

Viewpoint: Never take customers' loyalty for granted

26 May 2017 by Peter Hancock

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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