Call for Competition & Markets Authority to investigate OTAs' actions

26 March 2020 by

The Bed and Breakfast Association has said it would like the Competition & Markets Authority (CMA) to look into changes online travel agents (OTAs) have made to their terms and conditions since the coronavirus outbreak.


Renewed calls for rate-parity clauses to be banned as research highlights benefits of booking direct

03 March 2020 by

Renewed calls for the banning of online travel agents' (OTAs) rate-parity clauses have been made after research by Which? showed they can see room rates increase by up to 12% when booked through websites.

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