reservations

News

Sven-Hanson Britt: Dropping deposit to £5 quickly led to no-shows

17 April 2023 by

Chef Sven-Hanson Britt has said dropping the £50 booking deposit for his London restaurant to just £5 caused a huge rise in no-shows and cancellations and led to the reservation process becoming ‘dark and negative’.

News

Operators hit by 'significant' cancellations as tighter restrictions cause customer confusion

10 September 2020 by

Restaurant and pub operators have been hit by cancellations and general confusion following the government’s new 'rule of six' cap on table and social groups confirmed yesterday.

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