Balancing technology with the human touch: lessons learned from the Digitising Customer Service webinar

21 May 2021 by

As hospitality gears up for its big reopening, The Caterer’s Digitising Customer Service webinar, sponsored by Oracle, discussed how to leverage technology in the hotel industry without losing the essential personal touch.


How hospitality businesses can make the most of customer data

22 April 2021 by

Technology has been vital in keeping restaurants afloat during the pandemic, from online booking systems to order and pay apps. With a whole world of customer data being created, how can operators make best use of this information?

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


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