Staffing
Firmdale puts its people first with a new staff training academy
The positive working environment across Firmdale Hotels just got even better with the launch of a bespoke training academy. Janet Harmer reports
Petition claims Nando's failing to pay staff for extra hours spent cleaning sites
A petition alleging that Nando's is failing to pay employees for hours spent cleaning down restaurants at the end of their shifts has received almost 5,000 signatures.
Hospitality industry ‘shocked and saddened’ by short-sighted immigration proposals
Migrant visa salary thresholds should fall but still prioritise skilled workers, committee recommends
Fred Sirieix calls for an end to years of 'no visible action' on industry's staffing crisis
Front of house figurehead Fred Sirieix has written an open letter to the industry and government[...]
How to... get on top of HR legal changes in 2020
New year, new laws. Katee Dias breaks down some of the policies you’ll need to get[...]
Soho restaurant employee says he's still waiting to be paid two weeks after protest
A former employee of a Soho restaurant has said he is still waiting to receive overdue[...]
Viewpoint: tech translates to good staff wellbeing and engagement
Technology translates to good staff wellbeing and engagement, particularly when it comes to engaging casual workers,[...]
Viewpoint: Pendulum swings in workers’ favour
With unemployment currently at record lows, hospitality businesses must be willing to understand and meet staff demands – and that’s no bad thing, says Peter Hancock"
The Caterer Summit 2019: building a strong business model with an ethical outlook
Leaders from across the hospitality industry met at The Caterer Summit to share insight into building sustainable businesses, both commercially and environmentally. Janie Manzoori-Stamford reports
Viewpoint: It’s time to embrace technology
The industry needs to think differently to create a reliable temporary workforce and react efficiently to peaks in demand, says Viktor Calabrò
Changing perceptions, more training and greater engagement with schools key to tackling staffing crisis
Changing the perception of hospitality, increasing training and support for middle managers and greater engagement with[...]
PPHE Hotel Group brings housekeeping home
Large hotel groups may outsource their housekeeping needs as a matter of course, but PPHE Hotel[...]
Fred Sirieix on staffing: ‘We need to give them a reason to love us'
Viewpoint: A job for life…why not?
With the industry's staff shortage only set to worsen after Brexit, Peter Hancock asks why we[...]
Will recommended changes to the UK's migration policy bring an end to the industry's skill shortage?
Jamie's Italian staff speak out as Unite Scotland pursue ‘unpaid wages'
Future talent: does hospitality have a strategy?
What are the biggest challenges facing the catering and hospitality sector with the recruitment of young people?
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