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Wake-up call: Are your IT systems ready for a data disaster?

11 April 2024 by

It’s essential to ensure that IT systems are robust to allow you to carry on operating when technical issues hit, says Emma Erskine-Fox

News

Greggs resolves technical issue that led to temporary store closures

20 March 2024 by

Greggs has confirmed it has resolved the technical issue that led to some of its stores closing earlier this morning.

McDonald's denies UK system shutdown was a cybersecurity attack News

McDonald's denies UK system shutdown was a cybersecurity attack

15 March 2024 by
How to prevent a customer data breach Business

How to prevent a customer data breach

13 March 2024 by
‘The most exciting chapter is still to come’ In-Depth

‘The most exciting chapter is still to come’

29 February 2024 by
How to boost guest spend with EPoS Business

How to boost guest spend with EPoS

21 February 2024 by

Smart cookies: the hospitality tech of the future Business

Smart cookies: the hospitality tech of the future

16 February 2024 by

From ‘restaurants in a box’ to video serving staff, technology in hospitality is racing ahead. Glynn[...]

Travolution announces new speakers for European Summit 2024 News

Travolution announces new speakers for European Summit 2024

08 February 2024 by

New speakers, including Whitbread’s apps product manager and the CEO of Easyjet holidays, have been announced[...]

Loyalty schemes to keep guests coming back Business

Loyalty schemes to keep guests coming back

08 February 2024 by

You may offer free vouchers, extra courses or money off, but it’s best to find out[...]

Restaurant booking platform Resy to shut down UK operations News

Restaurant booking platform Resy to shut down UK operations

22 January 2024 by

Restaurant booking platform Resy is to shut down its UK operations by the end of this[...]

News

Download The Caterer's Technology Prospectus 2024

The Caterer's Technology Prospectus is a comprehensive round-up of all the latest technologies hospitality operators need to drive their businesses forward over the next year."

13 December 2023 by
Spotlight on: booking tools Business

Spotlight on: booking tools

07 December 2023
by

The right booking tools can give you more granular data about your customers, greater flexibility and improved integrations across the business. Here's what technology operators are using

A welcoming atmosphere and food arriving promptly make memorable festive experiences Business

A welcoming atmosphere and food arriving promptly make memorable festive experiences

28 November 2023
by

As we approach the height of 2023’s festive season, payments company and experience economy experts, Dojo, reveal the things customers value most when dining out.

How tech will improve diner experience in 2024 News

How tech will improve diner experience in 2024

24 November 2023 by

The hospitality sector has undergone a digital revolution that has brought technology closer to the centre[...]

Can AI create a restaurant? Restaurant

Can AI create a restaurant?

22 November 2023 by

Can a robot do better than a human in planning a hospitality opening? We asked ChatGPT[...]

Hotels urged not to ‘leave employees behind’ with technology News

Hotels urged not to ‘leave employees behind’ with technology

18 October 2023 by

Industry experts have urged hoteliers to put employees first when it comes to developing technology, instead[...]

The future of hospitality: how smart payment technology enhances guest experiences News

The future of hospitality: how smart payment technology enhances guest experiences

09 October 2023 by

Exceptional customer experiences play a crucial role in generating revenue and nurturing repeat business in hospitality.

News

Hospitality among industries which have suffered the most cyber attacks

Hospitality is one of the worst industries for cyber attacks, according to a survey which suggests 97% of respondents are not actively training employees in cyber security."

09 August 2023 by
Hospitality will be ‘left behind’ unless it embraces artificial intelligence News

Hospitality will be ‘left behind’ unless it embraces artificial intelligence

28 July 2023
by

Hospitality could be “left behind” if it does not embrace new technology, industry experts have warned.

Viewpoint: Have flexible hotel prices had their day? Hotel

Viewpoint: Have flexible hotel prices had their day?

08 June 2023
by

The hotel sector was forced to make cancellation policies more attractive during the pandemic and guests have developed a taste for flexibility, but James Bland asks whether it’s time to offer a guest price guarantee

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

© {{year}} All rights reserved. Jacobs Media Group Limited is a company registered in England and Wales, company number 08713328. 3rd Floor, 52 Grosvenor Gardens, London SW1W 0AU.

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