Technology
Going viral: Will the pandemic's mobile boom be the start of a transformation in hospitality technology?
Coronavirus has hastened the adoption of mobile ordering and pay at table, but will this technology stay the course after the pandemic? Or will human interaction trump convenience?
How to transform your business with smart technology
Covid has hastened the adoption of technology, so make sure you use it correctly while keeping your people skills personal.
Britvic’s Sudeep Shetty appointed group chief information officer
Technology Prospectus 2021: setting up an allergy alert system
Technology Prospectus 2021: turn negative reviews into positives
Online reviews can have a significant impact on your hospitality business, but you can now access[...]
Technology Prospectus 2021: getting the best out of your EPoS
The Covid-19 pandemic has led to rapid adoption of technologies like mobile ordering and delivery, but[...]
M Restaurants hires robot waiters for Christmas
M Restaurants is to start using robot waiters to serve Champagne in two of its sites[...]
How technology can support hospitality’s return to normal
The hospitality industry continues to live through challenging times. After 17 weeks of being able to[...]
Cateys 2020: Best Use of Technology Award – Edwardian Hotels London
Edwardian Hotels London has been awarded this year’s Best Use of Technology Award for its artificial intelligence (AI) chatbot, affectionately named Edward, which is so effective guests have mistakenly thought they have been interacting with a real person."
Guests report app overload driven by increase in mobile ordering
As ever more hospitality operators turn to mobile ordering to solve hygiene issues associated with menus, guests are becoming frustrated by having to download multiple apps that serve the same purpose.
Get staffed: workforce management technology comes of age
Workforce management technology used to be a ‘nice to have’ option for many hospitality businesses. But with rules and regulations changing almost daily more operators are starting to recognise its value.
Wake-up call: managing PoS integration in a Covid-19 world
The new normal has brought in dozens of new systems, but your operations can be managed[...]
Demand for hospitality technology on the rise
The last six months have seen a rise in demand for hospitality technology such as pay-at-table[...]
With hotel MICE and F&B on hold, is total revenue management dead? Short answer: no way
This article was written by Damiano Zennaro, head of advisory services, EMEA, IDeaS Revenue Solutions
Star tech: Hands-off apps perfect for the post-coronavirus era
The absolute priority for operators right now is the safety of staff and guests. We find[...]
Glug: a cost effective and safe reservations, orders and payment solution for bars, restaurants and cafés
Glug is an innovative free app that can help customers locate venues, browse menus, order food and drink and pay via their smartphone."
Promoted article: Contactless order and pay technology plays huge part In providing consumer reassurance
Contactless order and pay provider Ordamo has launched 'The Role of Tech in Consumer Reassurance', a new report examining the needs and benefits of technology in hospitality.
How technology can help hospitality reopen safely
The target date for restaurants, pubs and hotels to reopen after the coronavirus lockdown is fast approaching, so businesses need to be ready to go with technology that will help them reopen safely
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