Technology
Cool, calm and connected: the latest in-room technology
In-room technology should be so good guests don’t have to make an effort, with automatic check-in, mobile pairing and super-fast food ordering. Ben Walker looks at what’s on offer
Is technology helping hospitality – or hampering it? TalkTalk Business asked 100 of your peers
For over 25 years, TalkTalk Business has been helping UK hospitality businesses to grow, evolve and succeed.
Spotlight on: workforce management technology
Investing in workforce management technology could see swift returns in the current people-first climate. Rosalind Mullen[...]
Download The Caterer’s Technology Prospectus 2023
The Caterer’s Technology Prospectus is a comprehensive round-up of all the latest technologies hospitality operators need[...]
Benugo rolls out carbon labelling scheme
Benugo has extended its carbon labelling scheme to 40 of its cafés and restaurants in the[...]
Leverage data analytics to drive efficiencies, says panel
Operators need to get to grips with their data to be more efficient and drive better[...]
How to ensure your hotel website works with Google
Google’s latest search update won’t look kindly on hotel sites with old content or duplicated information. Fred Bean explains what to do"
Zonal acquires CRM and digital loyalty company Airship
Technology provider Zonal has announced its purchase of Airship, in a deal which includes the Airship CRM and Toggle platforms.
IHG systems restored following cyberattack
IHG has said that service at its call centres has been recovered and all systems restored following a cyberattack earlier this month.
UK’s first 24-hour 'staffless' restaurant to launch in Oxford
EZ 24 Ramen, the UK’s first 24-hour staffless restaurant, is to open in Oxford this winter,[...]
Bizimply’s findings on the importance of investing in people
An industry survey conducted by Hospitality Mavericks, in partnership with workforce management specialist Bizimply shows that[...]
How to use technology to train Gen Z and prevent staff churn
Gen Z bring new ideas to the workplace, but may switch jobs quickly. Alex Young advises[...]
Customer service robots spark joy, report reveals
The majority of customers have a positive experience with service robots, research from Durham University Business[...]
Predicting the future at The Caterer's Technology Summit
Technology can transform the way a business operates, but a poorly considered investment can quickly turn into a white elephant. At The Caterer’s Technology Summit, panelists had advice on how to innovate successfully and not get taken in by the hype"
Cateys 2022: Best Use of Technology Award: Mollie’s Motel & Diner
Mollie’s Motel & Diner wins Best Use of Technology Award, sponsored by Ten Kites
Future gazing: what will hospitality be like in 2033?
From virtual fast food to melon crops in the UK and legal highs, operators share their hopes, dreams and predictions for the future of hospitality
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