Technology
One week until The Caterer’s Digitising Customer Service webinar
As operators look to install the technology to support a safe recovery, The Caterer is holding a free webinar to explore how digital solutions can support the exemplary service the industry wants to provide its guests.
Magnuson Hotels plans UK relaunch with tailored technology platform
Magnuson Hotels is relaunching its offer to the independent UK hotel market with its new Magnuson Cloud platform, which will manage revenue, distribution and marketing for members.
Online fulfilment for hospitality businesses
How to implement Square Online for your hospitality business
Waste not, want not: technology to help reduce food waste
How to digitise the guest journey
It’s a question of striking the right balance between high-tech and human interaction in your hotel[...]
Why hospitality needs to take eCommerce seriously
Sponsored article by Square: What restaurants can learn from eCommerce – how going digital can boost[...]
Going viral: Will the pandemic's mobile boom be the start of a transformation in hospitality technology?
Coronavirus has hastened the adoption of mobile ordering and pay at table, but will this technology[...]
How to transform your business with smart technology
Covid has hastened the adoption of technology, so make sure you use it correctly while keeping[...]
Britvic’s Sudeep Shetty appointed group chief information officer
Britvic has appointed Sudeep Shetty as group chief information officer as part of an investment in its business and supply chain."
Technology Prospectus 2021: setting up an allergy alert system
Covid safety has flown to the top of operators’ priority lists this year, but with new allergen laws coming into force in 2021, now isn’t the time to drop the ball on other food safety issues.
Technology Prospectus 2021: getting the best out of your EPoS
The Covid-19 pandemic has led to rapid adoption of technologies like mobile ordering and delivery, but operators need to integrate tomorrow’s technology into today’s business.
Technology Prospectus 2021: tech to drive your delivery strategy
Adoption of mobile ordering technology has skyrocketed in 2020, so now the race is on to[...]
Technology Prospectus 2021: hotel revenue management fit for the future
This year hoteliers have had to throw everything they knew about booking windows and pricing out[...]
Technology Prospectus 2021: turn negative reviews into positives
Online reviews can have a significant impact on your hospitality business, but you can now access[...]
M Restaurants hires robot waiters for Christmas
M Restaurants is to start using robot waiters to serve Champagne in two of its sites[...]
How technology can support hospitality’s return to normal
The hospitality industry continues to live through challenging times. After 17 weeks of being able to trade again following lockdown, restaurants, pubs and bars in England were ordered to close their doors to customers dining and drinking-in from 5 November to 2 December. "
Cateys 2020: Best Use of Technology Award – Edwardian Hotels London
Edwardian Hotels London has been awarded this year’s Best Use of Technology Award for its artificial intelligence (AI) chatbot, affectionately named Edward, which is so effective guests have mistakenly thought they have been interacting with a real person.
Guests report app overload driven by increase in mobile ordering
As ever more hospitality operators turn to mobile ordering to solve hygiene issues associated with menus, guests are becoming frustrated by having to download multiple apps that serve the same purpose.
Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.
The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.
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