Track and trace

News

Pub owner apologises after being accused of using Track and Trace details to text female customer

13 December 2021 by

The owner of a Cardiff pub has apologised after he was accused of using a personal phone number given to fulfil Track and Trace requirements to tell a female customer she had a “super pretty face”.

News

Track and trace to return with businesses encouraged to refuse entry to customers that will not check-in

29 March 2021 by

It is understood that it will be mandatory for hospitality operators to reintroduce track and trace when doors reopen to customers from April until at least September, and businesses will be encouraged to refuse entry for customers who do not[...]

How to... lawfully collect customer contact-tracing information Business

How to... lawfully collect customer contact-tracing information

20 August 2020 by

Pubs, restaurants and other hospitality businesses are being asked by the government to collect customer information[...]

Collection of trace and track details required by law in Scotland and Wales News

Collection of trace and track details required by law in Scotland and Wales

14 August 2020 by

The collection of customer details for track and trace will be required by law across hospitality[...]

Industry must commit to track and trace, warns UK Hospitality News

Industry must commit to track and trace, warns UK Hospitality

13 August 2020 by

The hospitality industry has been urged to commit to track and trace schemes after a Sky[...]

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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