Viewpoint

Hotel

Viewpoint: how does your hotel stand out?

29 June 2023 by

Keeping one step ahead can mean thinking about what your guests expect and embracing what makes you different, says Penny Brown

In-Depth

Viewpoint: Finding the path from purpose to profit

22 June 2023 by

From promises of ‘doing good’ to B-Corp status, Hawksmoor has embraced the corporate advantage of sustainability, says Will Beckett

Viewpoint: Staff retention starts from the ground up News

Viewpoint: Staff retention starts from the ground up

15 December 2022 by

If you understand what your staff want, you will discover how to keep them in a[...]

Viewpoint: When it comes to efficiency, you sometimes have to spend to save News

Viewpoint: When it comes to efficiency, you sometimes have to spend to save

08 December 2022 by

A gentle touch is often needed when heating and insulating ancient buildings, says Giles Fuchs, owner[...]

Viewpoint: Add a little extra to hospitality packages News

Viewpoint: Add a little extra to hospitality packages

08 December 2022 by

People are looking to make the most of their time off, so it pays to think[...]

Viewpoint: Why apprenticeships work at any age News

Viewpoint: Why apprenticeships work at any age

13 October 2022 by

There is value in apprenticeships for the over-50s, with opportunities in the hospitality sector for workers[...]

Viewpoint: Strong domestic brands are revitalising UK stays News

Viewpoint: Strong domestic brands are revitalising UK stays

19 July 2022

Even though global travel restrictions have been lifted, the strength of the UK market still makes it a first choice for many, says Ben Harper

How can you define hospitality? The expression of love for a stranger Advice

How can you define hospitality? The expression of love for a stranger

21 April 2022

A moment of generosity at the Back to the Floor event clarified for Nicholas Dickinson why he holds his career in hospitality so dear

Viewpoint: how hoteliers can survive and thrive Hotel News

Viewpoint: how hoteliers can survive and thrive

10 March 2022 by

Now is the time to throw off the restrictions of the past two years and concentrate[...]

Attracting talent in hospitality means offering your staff a chance to succeed In-Depth

Attracting talent in hospitality means offering your staff a chance to succeed

13 January 2022 by

Hospitality is about people, including staff who need to have the right tools for a successful[...]

Viewpoint: we must learn lessons from Europe to improve hospitality’s staffing crisis Business

Viewpoint: we must learn lessons from Europe to improve hospitality’s staffing crisis

16 December 2021 by

Hospitality work is taken more seriously on the continent, so the UK must adopt a new[...]

Viewpoint: Let’s be braver in 2022, says James B Clarke Hotel

Viewpoint: Let’s be braver in 2022, says James B Clarke

03 December 2021 by

Hoteliers are going to need to be bolder and better if they’re to make it through[...]

Viewpoint: words are just greenwash – take action, says Juliane Caillouette-Noble of the SRA Business

Viewpoint: words are just greenwash – take action, says Juliane Caillouette-Noble of the SRA

07 October 2021

The Sustainable Restaurant Association’s free resource for businesses will act as a focus and exchange of ideas for those tasked with making the real changes – the hospitality staff, says Juliane Caillouette Noble

Viewpoint: Hospitality must take mental health seriously, says Philip Addison In-Depth

Viewpoint: Hospitality must take mental health seriously, says Philip Addison

16 September 2021

The industry has a poor reputation for supporting its staff, but a small amount of training can go a long way.

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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