Paul Cunningham translated his cooking philosophy of simple comfort food at his remote restaurant, Henne Kirkeby Kro in Denmark, to wow diners at one of hospitality’s glitziest awards ceremonies, held at London ... Read more
Peter Borg-Neal, chief executive of Oakman Inns, founded the company in 2007 with the vision of creating warm, welcoming pubs with a focus on customer service. Just over a decade on, the pub group has more than ... Read more
Richard Corrigan – or Mr Hospitality, as he was described by one of our judges – has worked his way up the ladder over the past 38 years, and boy, has the journey been a great one. His first Michelin star came ... Read more
Dishoom hit the London restaurant scene in 2010, and it wasn’t long before customers were queueing round the block. Eight years on and the group has six sites across London and Edinburgh… and the customers are ... Read more
Achieving 100% occupancy three months in a row is a considerable achievement for any hotel. It is even more impressive for a property located at one end of a spectacular and remote sea loch on the north-west co ... Read more
The training approach of Yummy’s co-founder Tim Foster channels the memorable HR mantra of entrepreneur Richard Branson: “Train people so they can leave; treat them well enough so they don’t want to”.
From the moment Ham Yard Hotel opened its doors in 2014, guests have been wowed by everything about the property, from its unique, joyful design to its service from an engaged and motivated team.
Universally admired for creating some of the most celebrated restaurants in the world while also setting the benchmark across a spectrum of hospitality sectors, Austrian-born chef Wolfgang Puck is, quite simply ... Read more
Revered by celebrated hoteliers and prominent members of the travel sector the world over, this month the inimitable Geoffrey Gelardi steps down from his role as managing director of the Lanesborough hotel afte ... Read more
As the charismatic director and general manager of the highly celebrated, three-Michelin-starred Waterside Inn in Bray, Berkshire, Diego Masciaga delivered the finest service to loyal customers, global leaders, ... Read more
Christine Parkinson has not only written the rule book on pairing Chinese food with wine, but she is also an active supporter of the wider industry. The judges described her as “inspirational” and a “genius”.
Cycas Hospitality doesn’t measure labour turnover, it measures retention. When it comes to looking after its people, the hotel management company has some impressive statistics, having achieved a retention figu ... Read more
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