Peter Borg-Neal, chief executive of Oakman Inns, founded the company in 2007 with the vision of creating warm, welcoming pubs with a focus on customer service. Just over a decade on, the pub group has more than ... Read more
Richard Corrigan – or Mr Hospitality, as he was described by one of our judges – has worked his way up the ladder over the past 38 years, and boy, has the journey been a great one. His first Michelin star came ... Read more
Dishoom hit the London restaurant scene in 2010, and it wasn’t long before customers were queueing round the block. Eight years on and the group has six sites across London and Edinburgh… and the customers are ... Read more
Achieving 100% occupancy three months in a row is a considerable achievement for any hotel. It is even more impressive for a property located at one end of a spectacular and remote sea loch on the north-west co ... Read more
The training approach of Yummy’s co-founder Tim Foster channels the memorable HR mantra of entrepreneur Richard Branson: “Train people so they can leave; treat them well enough so they don’t want to”.
From the moment Ham Yard Hotel opened its doors in 2014, guests have been wowed by everything about the property, from its unique, joyful design to its service from an engaged and motivated team.
Universally admired for creating some of the most celebrated restaurants in the world while also setting the benchmark across a spectrum of hospitality sectors, Austrian-born chef Wolfgang Puck is, quite simply ... Read more
Revered by celebrated hoteliers and prominent members of the travel sector the world over, this month the inimitable Geoffrey Gelardi steps down from his role as managing director of the Lanesborough hotel afte ... Read more
As the charismatic director and general manager of the highly celebrated, three-Michelin-starred Waterside Inn in Bray, Berkshire, Diego Masciaga delivered the finest service to loyal customers, global leaders, ... Read more
Christine Parkinson has not only written the rule book on pairing Chinese food with wine, but she is also an active supporter of the wider industry. The judges described her as “inspirational” and a “genius”.
Cycas Hospitality doesn’t measure labour turnover, it measures retention. When it comes to looking after its people, the hotel management company has some impressive statistics, having achieved a retention figu ... Read more
The Cateys judges for the 2018 Accessibility Award were impressed by the passion showed by Rudding Park in Harrogate, Yorkshire, to make the hotel completely accessible to both guests and staff with additional ... Read more
Street food stalls and pop-up restaurants – previously mainly found in music festivals and farmers’ markets – are changing. With a low point of entry and running costs, they allow budding restaurateurs to be ni ... Read more
It’s no exaggeration to say that if you missed the opening of the Ned hotel, the collaboration between Sydell Group and Soho House & Co and the largest and most ambitious hotel to launch in the City in 2017, yo ... Read more
“I’ve watched Claude develop over the years I’ve known him, not only as a great chef, but also as a human being. The passion, focus, maturity and humility he has displayed and the risks he took in opening his r ... Read more
Laura Sharpe, general manager of Firmdale’s 91-bedroom Ham Yard hotel in London, was described by our panel of judges as “an outstanding winner”, who is “instrumental” in the success of her hotel and developing ... Read more
Start the working day with
The Caterer’s free breakfast briefing email
Sign up now for:
The latest exclusives from across the industry
Innovations, new openings, business news and practical advice
The latest product innovations and supplier offers