Diego Masciaga, director and general manager of the three-Michelin-starred the Waterside Inn in Bray, has spoken about the importance of training staff and his aim to make people “realise that service is import ... Read more
Director of events at the Mandarin Oriental Hyde Park London hotel Chris Thompson talks about being filmed for A Very British Hotel on Channel 4 and bringing a live horse into the hotel for a book launch.
Nigel Bowen is head concierge at the Mandarin Oriental Hyde Park London hotel – and one of the stars of A Very British Hotel on Channel 4. Katherine Price chats to him about shipping breast milk across the Atla ... Read more
Jennifer Santner, winner of the 2016 Gold Service Scholarship and restaurant manager of Fenchurch restaurant at the Sky Garden, talks to Katherine Price about how the scholarship has equipped her with the skill ... Read more
The head concierge of the Lanesborough hotel in London has become the first British person in 25 years to be appointed international president of the global professional concierge organisation, Les Clefs d’Or.
William Thomson, concierge at the Macdonald Randolph hotel in Oxford, was awarded Young Concierge of the Year 2016 by Les Clefs d’Or (the Society of the Golden Keys). He tells Katherine Price what makes a go ... Read more
The Royal Academy of Culinary Arts is seeking entrants to the eight Master of Culinary Arts (MCA) programme, which was officially launched last night at a dinner at Searcys’ 30 Pavilion Road in London’s Knights ... Read more
Class act Service is second nature to Paulo de Tarso and Nicolas Jaouën. At their new outlet, Margot, in London’s Covent Garden, they have created their ideal restaurant: a timelessly elegant space with an exte ... Read more
Funding is just one reason why hospitality education in the UK is at its lowest ebb, claim two leading professors. In a recent meeting with The Caterer, as part of our Think Again campaign, David Foskett and Pe ... Read more