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National Waiters’ Day celebrates fifth anniversary

National Waiters’ Day will take place on 16 May this year as the campaign, led by Springboard and Fred Sirieix, celebrat... Read more

A Very British Hotel: Chris Thompson, Mandarin Oriental Hyde Park London

Director of events at the Mandarin Oriental Hyde Park London hotel Chris Thompson talks about being filmed for A Very Br... Read more

A Very British Hotel: Nigel Bowen, Mandarin Oriental Hyde Park London

Nigel Bowen is head concierge at the Mandarin Oriental Hyde Park London hotel – and one of the stars of A Very British H... Read more

High riser: Jennifer Santner, 2016 Gold Service Scholarship winner

Jennifer Santner, winner of the 2016 Gold Service Scholarship and restaurant manager of Fenchurch restaurant at the Sky ... Read more

Costume drama: keep up to date on dress code legislation

Whether you want your staff to dress up or down, there’s a right way to ask them to do it. Rosalind Mullen looks at the ... Read more

Simon Thomas of the Lanesborough to head Les Clefs d’Or

The head concierge of the Lanesborough hotel in London has become the first British person in 25 years to be appointed i... Read more

Minute on the clock: William Thomson

William Thomson, concierge at the Macdonald Randolph hotel in Oxford, was awarded Young Concierge of the Year 2016 by L... Read more

Natasha Shorthouse appointed restaurant manager of Simpsons

Simpsons in Edgbaston, Birmingham, has promoted Natasha Shorthouse to restaurant manager. ... Read more

Master of Culinary Arts programme open for entries

The Royal Academy of Culinary Arts is seeking entrants to the eight Master of Culinary Arts (MCA) programme, which was o... Read more

RACA’s Annual Awards of Excellence open for entries

The Royal Academy of Culinary Arts has launched its call for entries for the Annual Awards of Excellence (AAE), designed... Read more

Search begins for Master of Culinary Arts 2017

The Royal Academy of Culinary Arts is to launch the eighth Master of Culinary Arts (MCA) at the end of the month. ... Read more

Gold Service Scholarship finalists announced

Eight front-of-house professionals have been chosen to compete in the final of the Gold Service Scholarship 2017.... Read more

Pollen Street Social’s Matthew Mawtus named 2016 Restaurant Manager of the Year

Matthew Mawtus from Pollen Street Social has been named the 2016 UK Restaurant Manager of the Year. ... Read more

Gold Service Scholarship semi-finalists revealed

The Gold Service Scholarship has announced the names of the 27 semi-finalists for the 2017 Gold Service Scholarship comp... Read more

Class act: Paulo de Tarso and Nicolas Jaouën on making great service the focus at Margot

Class act Service is second nature to Paulo de Tarso and Nicolas Jaouën. At their new outlet, Margot, in London’s Covent... Read more

Shoulder to shoulder: David Foskett and Peter Jones

Funding is just one reason why hospitality education in the UK is at its lowest ebb, claim two leading professors. In a ... Read more

Springboard calls for entries for National Waiters Day race

Front of house professionals are being urged to sign up for the National Waiters Day race, which takes place next week. ... Read more

Restaurant Manager of the Year 2016 deadline extended

The deadline for the 2016 Restaurant Manager of the year has been extended to 14 October 2016. ... Read more

Call for entries for Gold Service Scholarship 2017

Entries are now being invited for next year’ Gold Service Scholarship, set up five years ago to highlight front-of-house... Read more

National Waiters Day race returns

Waiters and front-of-house professionals will be dashing through Hyde Park in London and other locations across the UK o... Read more