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Front of house

Minute on the clock: William Thomson

Minute on the clock: William Thomson

William Thomson, concierge at the Macdonald Randolph hotel in Oxford, was awarded Young Concierge of the Year 2016 by Les Clefs d’Or (the Society of the Golden Keys). He tells Katherine Price what makes a go ... Read more
National Waiters Day race returns

National Waiters Day race returns

Waiters and front-of-house professionals will be dashing through Hyde Park in London and other locations across the UK on 20 October as part of a celebration of front of house hospitality roles. Read more
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