Rosalind Mullen

Reporter

People

Thomas Franks has been awarded for its exemplary employee culture

21 November 2022 by

Caterer Thomas Franks has been awarded for its exemplary employee culture. Founder Frank Bothwell and his leadership team talk about attracting, retaining and engaging staff

Business

How to take care of your mental health this winter

21 October 2022 by

The cost of living crisis has already taken its toll on stress levels, so ensure you can offer help where it’s needed to keep everyone healthy and happy this winter

Signature Dining's Paul Robottom on catering during Covid: ‘I have the most amazing staff’ Foodservice

Signature Dining's Paul Robottom on catering during Covid: ‘I have the most amazing staff’

24 March 2022 by

Signature Dining has reached its fifth birthday, despite two years in the hard-hit senior living sector.[...]

Get ready for the new calorie labelling regulations Business

Get ready for the new calorie labelling regulations

09 March 2022 by

The new calorie labelling regulations are set to come into force in April, with some operators[...]

Vegan hotels show plant-based living is about more than just food Hotel

Vegan hotels show plant-based living is about more than just food

20 January 2022 by

While a growing number of hotels and B&Bs have been marketing themselves as vegan-friendly, a select[...]

Menuwatch: Adesse Chef

Menuwatch: Adesse

19 January 2022 by

Matthew Kenney has brought his American, vegan philosophy to the UK. Rosalind Mullen speaks to chef[...]

Is this the death of the old-style concierge? Hotel News

Is this the death of the old-style concierge?

01 December 2021

Friendly face, sage dispenser of local knowledge or even confidant, the concierge is the time-honoured go-to for guests. But digitisation has taken over the practical side of the job, so how has the role changed, asks Rosalind Mullen

Technology prospectus 2022: Property management for total control Business

Technology prospectus 2022: Property management for total control

24 November 2021

When the going gets tough, it can be tempting to cut back on investment in your property management system, but that could ultimately hurt your business by eliminating an opportunity for boosting operational efficiency. Rosalind Mullen reports.

Technology Prospectus 2022: Shift your thinking when it comes to scheduling software Business

Technology Prospectus 2022: Shift your thinking when it comes to scheduling software

24 November 2021 by

It’s no secret that employers face challenges – and one of the biggest headaches at the[...]

Hire the smile: why attitude trumps experience when hiring staff Business

Hire the smile: why attitude trumps experience when hiring staff

14 October 2021 by

With the lack of trained staff the current bane of the industry, operators are thinking smarter[...]

How to avoid and resolve conflict in a hospitality workplace Staffing

How to avoid and resolve conflict in a hospitality workplace

16 September 2021 by

In the second of our three-part series on harassment in the industry in partnership with #FairKitchens,[...]

How to approach workplace harassment and end bullying in hospitality kitchens Staffing

How to approach workplace harassment and end bullying in hospitality kitchens

09 September 2021 by

Reality TV shows such as Gordon Ramsay’s Hell’s Kitchen have made the harassment and abuse of[...]

The Best Places to Work in Hospitality 2021 Careers

The Best Places to Work in Hospitality 2021

04 June 2021

In what has been a year like no other, The Caterer is celebrating the top 30 Best Places to Work in Hospitality, in partnership with Purple Cubed and sponsored by Umbrella Training.

What's the solution to hospitality’s staffing crisis? Staffing

What's the solution to hospitality’s staffing crisis?

02 June 2021

The double whammy of Covid and Brexit has stripped the industry of some of its best workers, some through redundancy, some through finding a better deal elsewhere after a long furlough.

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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