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Belmond names Dan Ruff as new chief executive officer

05 June 2023 by

Dan Ruff is to take over as chief executive of luxury hospitality group Belmond, owner of two-Michelin-starred Le Manoir aux Quat’Saisons in Oxfordshire, from 1 July.

News

Hotels warned over fake reservations made via Booking.com

05 June 2023 by

Hoteliers have been urged to take extra care when verifying bookings following a rise in fake reservations being made through the Booking.com website.

Business

News

Dalata buys Apex Hotel London Wall for £53.4m

02 June 2023 by

Irish hotel group Dalata has increased its footprint in London with the acquisition of the 89-bedroom Apex Hotel London Wall for £53.4m, with the transaction expected to be completed in early July 2023.

People

Pathways: Lucianne Allen, sales and marketing director, Aubrey Allen

02 June 2023 by

The sales and marketing director at Aubrey Allen has been working since the age of six and is celebrating the business’s 90th birthday. She talks to Caroline Baldwin

Why can't hoteliers find summertime staff? Hotel

Why can't hoteliers find summertime staff?

02 June 2023 by

The sun is shining and staycations are at an all-time high, so why are hoteliers down[...]

Direct Seafoods launches new fishmonger apprenticeship scheme Suppliers

Direct Seafoods launches new fishmonger apprenticeship scheme

31 May 2023 by

London fish supplier Direct Seafoods has created a dedicated apprenticeship scheme to encourage a new generation[...]

Pernod Ricard UK MD David Haworth retires after 34 years People

Pernod Ricard UK MD David Haworth retires after 34 years

30 May 2023 by

Managing director of Pernod Ricard UK David Haworth will retire at the end of summer following[...]

Sodexo’s Good Catering Company appoints new managing director People

Sodexo’s Good Catering Company appoints new managing director

30 May 2023 by

Catering food and drink supplier the Good Eating Company has appointed Alex Kirstall as its new[...]

Products

22 Jun, 2023
Automation Webinar

In order to deliver excellent customer service in the midst of a staffing crisis, hospitality operators are increasingly looking at[...]

29 Jun, 2023
Pricing and Marketing Summit

The Caterer asks operators how they are positioning and benchmarking their business against an ever-changing financial landscape.

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We sent our reporter undercover at Karen’s Diner to learn the art of bad service

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