Business

Minute on the clock: Simon Shaw, El Gato Negro and Canto

31 July 2020 by Emma Lake

The founder of tapas restaurants El Gato Negro in Leeds, Liverpool and Manchester, and Canto restaurant in Manchester, talks about reopening, alfresco dining and finally finding time to reflect.

Chef

Taking the new road: Nathan Outlaw on transforming his two-Michelin-starred Port Isaac restaurant

30 July 2020 by James Stagg

It’s all change for Nathan Outlaw. With the chef having last year parted ways with both his pub in Rock and a Dubai hotel restaurant, this year also saw the closure of his restaurant in the Goring hotel. He explains[...]

Minute on the clock: Ed Thaw, Leroy

24 July 2020 by Emma Lake

Minute on the clock: The Torridon’s Dan Rose-Bristow

20 July 2020 by Katherine Price

Minute on the clock: Frank Bandura, Gusto

17 July 2020 by Jennie Milsom

Minute on the clock: Ewan Venters, chief executive, Fortnum & Mason

10 July 2020 by Emma Lake

Advice

Hotel

Safety first: How housekeeping departments are adapting to the new normal

31 July 2020 by Ben Walker

Housekeeping has now been elevated to maybe the most important service a hotel can offer, offering[...]

Pub & Bar

The Caterer interview: Emma McClarkin, BBPA – 'Keep the faith. Keep going'

29 July 2020 by Katherine Price

The chief executive of the British Beer and Pub Association is a passionate advocate for her[...]

Callebaut releases Get Back to Business guide

28 July 2020 by Lisa Jenkins

Chocolate supplier Callebaut has launched a Get Back to Business guide, providing reopening guidance on topics[...]

17 July 2020 by Fiona Sims

Dr Oetker Professional launches hub for schools

28 July 2020 by Lisa Jenkins

Catering supplier Dr Oetker Professional has launched an education hub to help with back-to-school menu planning.

Design

Hotel

A new chapter for the historic Feathers hotel in Ludlow

The Feathers hotel in Ludlow has a 400-year legacy, but the tragic recent death of a guest after contracting Legionnaires’ disease has made for an unforgettable chapter in its history. "

In-Depth

Viewpoint: Taking a Liberty with accessibility

09 July 2020

by Robin Sheppard

Robin Sheppard emphasises the need for accessibility, ensuring that hospitality reopens for every guest.

Pub & Bar

House of fun: How Inception Group is finding the lighter side to PPE in its pubs and bars

09 July 2020

by Jennie Milsom

Charlie Gilkes, co-founder of the Inception Group, explains how the brand is emerging from lockdown with some creative and unusual solutions for social distancing.

Technology

EasyJet founder backs delivery business looking to rival Deliveroo, Just Eat and Uber Eats

04 August 2020 by Emma Lake

EasyJet founder Sir Stelios Haji-Ioannou has backed a food delivery service being launched to challenge the[...]

Michael Caines and south-west chefs save Cornish Blue cheese from landfill

31 July 2020 by Lisa Jenkins

Food app Too Good To Go has joined forces with chefs in the south-west of England[...]

Personal booking confirmation calls key to tackling no-shows, research finds

31 July 2020 by Lisa Jenkins

Around 74% of consumers would be more likely to respond to a personal telephone message from[...]

OrderPay appoints David Charlton as CCO

30 July 2020 by Lisa Jenkins

OrderPay, the pay at table app, has appointed David Charlton as chief commercial officer.

Property

06 August 2020 by Katherine Price

Countrywide takes on 10-strong Midlands portfolio

Countrywide Hotels has taken over the management of 10 hotels in the Midlands, including Stoke Rochford Hall near Grantham in Lincolnshire."

Advice

Wake-up call: How better off would you be under a turnover-based rent?

30 July 2020

by News

Think carefully if you want to share the details of your turnover with your landlord before taking advantage, advises Tristan Wark