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Maximising order and payment technology to provide seamless customer service
Business
Maximising order and payment technology to provide seamless customer service
14 July 2020 by

The Covid-19 crisis has undoubtedly placed a renewed emphasis on the use and value of technology within the hospitality sector. It has also, in theory, given operators the time to overhaul and enhance capabilities that put them in the best position to understand and communicate with their customers.

Street Feast's Dinerama to reopen on Friday for what may be its 'last days'
News
Street Feast's Dinerama to reopen on Friday for what may be its 'last days'
14 July 2020 by
UK economy shrank by 19.1% in the three months to May
News
UK economy shrank by 19.1% in the three months to May
14 July 2020 by
Inside track: it's time to deal with no-shows, says Neil Rankin
Business
Inside track: it's time to deal with no-shows, says Neil Rankin
14 July 2020 by
Negotiations under way for sale of Casual Dining Group
News
Negotiations under way for sale of Casual Dining Group
13 July 2020 by

Featured

How to... communicate out of a pandemic
How to... communicate out of a pandemic
Wake-up call: What are employers’ responsibilities to their teams during coronavirus?
Wake-up call: What are employers’ responsibilities to their teams during coronavirus?
Viewpoint: Taking a Liberty with accessibility
Viewpoint: Taking a Liberty with accessibility
House of fun: How Inception Group is finding the lighter side to PPE in its pubs and bars
House of fun: How Inception Group is finding the lighter side to PPE in its pubs and bars

Profiles

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Minute on the clock: Ewan Venters, chief executive, Fortnum & Mason
People

Minute on the clock: Ewan Venters, chief executive, Fortnum & Mason

10 July 2020 by

As the Agriculture Bill makes its way through Parliament, the chief executive of Fortnum & Mason talks about the importance of preserving welfare standards and protecting the British countryside.

Revelations: Scott Paton, head chef, Boringdon Hall
Chef

Revelations: Scott Paton, head chef, Boringdon Hall

03 July 2020 by

What was your best subject at school? Graphic design – for a few years at school I was torn between graphics and cooking

Minute on the clock: Kellie Rixon, the Institute of Hospitality
People

Minute on the clock: Kellie Rixon, the Institute of Hospitality

03 July 2020 by
Revelations: Helen Graham, head chef, Bubala, London
Chef

Revelations: Helen Graham, head chef, Bubala, London

26 June 2020 by
Minute on the clock: Lucy Pedder and Natasha Cooke, Lupins
People

Minute on the clock: Lucy Pedder and Natasha Cooke, Lupins

26 June 2020 by
Revelations: Ben Tish, culinary director, Norma and the Stafford London
Chef

Revelations: Ben Tish, culinary director, Norma and the Stafford London

19 June 2020 by

Advice

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Video: John Williams on why the industry must back British food production and invest in young chefs
Chef

Video: John Williams on why the industry must back British food production and invest in young chefs

08 July 2020 by

John Williams, executive chef of the Ritz and chairman of the Royal Academy of Culinary Arts[...]

The Caterer interview: Fuller's Simon Emeny – ‘We won’t take the enjoyment away’
Pub & Bar

The Caterer interview: Fuller's Simon Emeny – ‘We won’t take the enjoyment away’

08 July 2020 by

The chief executive of Fuller’s reveals his plans for reopening the estate of 393 pubs and[...]

Ventilation key in preventing spread of Covid-19
Products

Ventilation key in preventing spread of Covid-19

07 July 2020 by

Trade association BEAMA has warned that ventilation systems will be key to curtailing the spread of[...]

Masterchef winner Simon Wood to host virtual chef event for prospective students
Chef

Masterchef winner Simon Wood to host virtual chef event for prospective students

07 July 2020 by

Simon Wood of Woods Restaurant in Manchester is taking part in 'Couch to College', an initiative[...]

Marketing

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News

Parkdean Resorts launches £4.5m campaign to capitalise on record year for staycations

Parkdean Resorts has hired 1,500 new members of staff and launched a £4.5m marketing campaign, its biggest ever, ahead of what it anticipates will be a record September and October."

03 July 2020 by
Premier Foods Foodservice launches back to school resources
Chef

Premier Foods Foodservice launches back to school resources

09 June 2020
by

Premier Foods Foodservice has launched a series of online events and resources to help school chefs manage some of the challenges of the new social distancing rules.

The new blueprint for operating: what operators expect after lockdown
Advice

The new blueprint for operating: what operators expect after lockdown

29 April 2020
by

Although the future for our sector is unclear, operators can and should be using this time to plan ahead. But many business leaders advise thinking in terms of a new opening, rather than a relaunch.

Design

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Design

Hotel design: Number One Bruton

The art and hotel worlds collide in Number One Bruton in Somerset, where eclectic art collections, vintage curios and a country house aesthetic create a feeling of relaxed luxury."

04 June 2020 by
Mind the gap: practical ways of creating social distance
Business

Mind the gap: practical ways of creating social distance

06 May 2020
by

Restaurateurs have been told that social distancing will be a condition of reopening, but how are they going to apply that practically? And will it kill the buzz that a group of happy guests can bring? Jennie Milsom gets some[...]

Hotel design: Hotel Brooklyn, Manchester
Hotel

Hotel design: Hotel Brooklyn, Manchester

03 April 2020
by

Launched in February in Manchester’s city centre, Hotel Brooklyn from Bespoke Hotels brings together a heady mix of design and Big Apple nostalgia with a commitment to accessibility

Technology

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Wellbeing tool launched to support employees returning to work
News

Wellbeing tool launched to support employees returning to work

08 July 2020 by

A new tool has been launched for the hospitality industry to support the physical and mental[...]

How to manage your business during coronavirus
Sector

How to manage your business during coronavirus

02 July 2020 by

There are still a range of outlets for your products and services, whether you’re completely closed[...]

Founder of Bongo's Bingo launches ordering and social planning app Glug
Products

Founder of Bongo's Bingo launches ordering and social planning app Glug

23 June 2020 by

The co-founder of Bongo’s Bingo, Joshua Burke, is launching Glug, an app to support the reopening[...]

Just Eat Takeaway.com to combine with Grubhub in $7.3b deal
News

Just Eat Takeaway.com to combine with Grubhub in $7.3b deal

11 June 2020 by

Just Eat Takeaway.com is set to merge with Grubhub in a $7.3b (£5.8b) deal that will[...]

Property

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News

Food market plans for Oldham’s town hall

Oldham Council has submitted plans to transform part of its town hall into a food market."

09 July 2020 by
Group of Travelodge owners in ‘advanced talks’ with other hotel brands
News

Group of Travelodge owners in ‘advanced talks’ with other hotel brands

07 July 2020
by

The Travelodge Owners Action Group has confirmed that it is in “advanced discussions” with major hotel operators including Accor and InterContinental Hotels Group (IHG), among others.

Former Grange & Links hotel on Lincolnshire coast on the market for £1.5m
News

Former Grange & Links hotel on Lincolnshire coast on the market for £1.5m

06 July 2020
by

The former Grange & Links hotel in Sandilands on the Lincolnshire coast has been put on the market with a guide price of £1.5m.

Trends

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Business

Come out fighting: Exclusive research into business leaders expectations for reopening

As operators get ready to square up to the most challenging period their companies may ever face, The Caterer and CGA surveyed business leaders to find out their predictions and plans for reopening"

01 July 2020 by
State of the nation: Marcus Wareing discovers what will make the dining public return to restaurants
Business

State of the nation: Marcus Wareing discovers what will make the dining public return to restaurants

10 June 2020
by

A survey by chef Marcus Wareing has revealed the majority of consumers have an appetite to dine out again. Emma Lake discovers which measures will instill most confidence in diners when they return to restaurants

Wasabi appoints KPMG as it looks to negotiate turnover-based rents
News

Wasabi appoints KPMG as it looks to negotiate turnover-based rents

08 June 2020
by

Wasabi has appointed KPMG to lead discussions with landlords as it bids to move to a turnover-based rent arrangement.

Tenders

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Tender opportunity: Retail Trust Retirement Services
Tenders

Tender opportunity: Retail Trust Retirement Services

01 July 2020 by

Retail Trust provides wellbeing services for the retail industry and its subsidiaries.

Franchise opportunity: Royal Lymington Yacht Club
Tenders

Franchise opportunity: Royal Lymington Yacht Club

23 June 2020 by

Royal Lymington Yacht Club is inviting Expressions of Interest for an F&B operator.

Tender opportunity: The Vincent, Bristol
Tenders

Tender opportunity: The Vincent, Bristol

13 March 2020 by

A food and drink operator is being sought for The Vincent, which is a new development[...]

Tender opportunity: Elstree Studios, Borehamwood, Herts
Tenders

Tender opportunity: Elstree Studios, Borehamwood, Herts

28 February 2020 by

The world-famous Elstree Studios is looking for an onsite catering company to feed its productions, clients,[...]

Trading for hospitality's reopening weekend down 44.5% year-on-year
News
Trading for hospitality's reopening weekend down 44.5% year-on-year
10 July 2020 by
No further support planned for Leicester businesses after extended lockdown
News
No further support planned for Leicester businesses after extended lockdown
09 July 2020 by
UKHospitality urges continued support for pubs and venues ‘left behind’ by chancellor
News
UKHospitality urges continued support for pubs and venues ‘left behind’ by chancellor
09 July 2020 by
VAT cut and discount scheme welcomed by industry as chancellor gives it a 'fighting chance’
News
VAT cut and discount scheme welcomed by industry as chancellor gives it a 'fighting chance’
08 July 2020 by
Hospitality VAT cut considered as industry bodies call for further action
News
Hospitality VAT cut considered as industry bodies call for further action
08 July 2020 by
Promoted article: Contactless order and pay technology plays huge part In providing consumer reassurance
Business
Promoted article: Contactless order and pay technology plays huge part In providing consumer reassurance
07 July 2020 by
Reopening diaries: how operators coped with 'Super Saturday'
Business
Reopening diaries: how operators coped with 'Super Saturday'
06 July 2020 by
Petition organised by Soho Estates calls for 'Soho Al Fresco' ahead of Super Saturday
News
Petition organised by Soho Estates calls for 'Soho Al Fresco' ahead of Super Saturday
02 July 2020 by
Exclusive research: business leaders reveal their expectations for reopening
News
Exclusive research: business leaders reveal their expectations for reopening
01 July 2020 by
SSP announces 5,000 job cuts
News
SSP announces 5,000 job cuts
01 July 2020 by
As one door opens: The operators opening on 4 July and those planning a delayed return
Business
As one door opens: The operators opening on 4 July and those planning a delayed return
01 July 2020 by
Inside track: Robin Hutson finds a silver lining in the renewed focus on hospitality
In-Depth
Inside track: Robin Hutson finds a silver lining in the renewed focus on hospitality
30 June 2020 by
The adapted Covid-19 pub/restaurant
Business
The adapted Covid-19 pub/restaurant
30 June 2020 by
Cosy Club will 'roll with the punches' amid Leicester lockdown limbo
News
Cosy Club will 'roll with the punches' amid Leicester lockdown limbo
29 June 2020 by
Tourism and hospitality under the spotlight in new APPG inquiry
News
Tourism and hospitality under the spotlight in new APPG inquiry
29 June 2020 by
Best in class: The school caterers getting ready for the September term
Foodservice
Best in class: The school caterers getting ready for the September term
26 June 2020 by
Government to cut red tape to encourage alfresco dining on pavements
News
Government to cut red tape to encourage alfresco dining on pavements
25 June 2020 by
Wake-up call: What does the new Corporate Insolvency and Governance Bill mean for hospitality?
Advice
Wake-up call: What does the new Corporate Insolvency and Governance Bill mean for hospitality?
25 June 2020 by
Sea change: What seasonal businesses need to survive until winter without summer tourists
Business
Sea change: What seasonal businesses need to survive until winter without summer tourists
25 June 2020 by
Hop to it: Brewdog's David McDowall on building guests' confidence post-lockdown
Pub & Bar
Hop to it: Brewdog's David McDowall on building guests' confidence post-lockdown
24 June 2020 by
Hard-hit hospitality businesses in Liverpool to benefit from new business grant scheme
News
Hard-hit hospitality businesses in Liverpool to benefit from new business grant scheme
23 June 2020 by
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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