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Maximising order and payment technology to provide seamless customer service
Business
Maximising order and payment technology to provide seamless customer service
14 July 2020 by

The Covid-19 crisis has undoubtedly placed a renewed emphasis on the use and value of technology within the hospitality sector. It has also, in theory, given operators the time to overhaul and enhance capabilities that put them in the best position to understand and communicate with their customers.

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Profiles

Minute on the clock: Ewan Venters, chief executive, Fortnum & Mason
People

Minute on the clock: Ewan Venters, chief executive, Fortnum & Mason

10 July 2020 by

As the Agriculture Bill makes its way through Parliament, the chief executive of Fortnum & Mason talks about the importance of preserving welfare standards and protecting the British countryside.

Revelations: Scott Paton, head chef, Boringdon Hall
Chef

Revelations: Scott Paton, head chef, Boringdon Hall

03 July 2020 by

What was your best subject at school? Graphic design – for a few years at school I was torn between graphics and cooking

Marketing

Premier Foods Foodservice launches back to school resources
Chef

Premier Foods Foodservice launches back to school resources

09 June 2020

Premier Foods Foodservice has launched a series of online events and resources to help school chefs manage some of the challenges of the new social distancing rules.

The new blueprint for operating: what operators expect after lockdown
Advice

The new blueprint for operating: what operators expect after lockdown

29 April 2020

Although the future for our sector is unclear, operators can and should be using this time to plan ahead. But many business leaders advise thinking in terms of a new opening, rather than a relaunch.

Mind the gap: practical ways of creating social distance
Business

Mind the gap: practical ways of creating social distance

06 May 2020

Restaurateurs have been told that social distancing will be a condition of reopening, but how are they going to apply that practically? And will it kill the buzz that a group of happy guests can bring? Jennie Milsom gets some[...]

Hotel design: Hotel Brooklyn, Manchester
Hotel

Hotel design: Hotel Brooklyn, Manchester

03 April 2020

Launched in February in Manchester’s city centre, Hotel Brooklyn from Bespoke Hotels brings together a heady mix of design and Big Apple nostalgia with a commitment to accessibility

Technology

Property

Group of Travelodge owners in ‘advanced talks’ with other hotel brands
News

Group of Travelodge owners in ‘advanced talks’ with other hotel brands

07 July 2020

The Travelodge Owners Action Group has confirmed that it is in “advanced discussions” with major hotel operators including Accor and InterContinental Hotels Group (IHG), among others.

Former Grange & Links hotel on Lincolnshire coast on the market for £1.5m
News

Former Grange & Links hotel on Lincolnshire coast on the market for £1.5m

06 July 2020

The former Grange & Links hotel in Sandilands on the Lincolnshire coast has been put on the market with a guide price of £1.5m.

State of the nation: Marcus Wareing discovers what will make the dining public return to restaurants
Business

State of the nation: Marcus Wareing discovers what will make the dining public return to restaurants

10 June 2020

A survey by chef Marcus Wareing has revealed the majority of consumers have an appetite to dine out again. Emma Lake discovers which measures will instill most confidence in diners when they return to restaurants

Wasabi appoints KPMG as it looks to negotiate turnover-based rents
News

Wasabi appoints KPMG as it looks to negotiate turnover-based rents

08 June 2020

Wasabi has appointed KPMG to lead discussions with landlords as it bids to move to a turnover-based rent arrangement.

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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