Finalists announced for the 2025 Corporate Guest Services Awards

The Corporate Guest Services Awards are proud to reveal the finalists for the 2025 competition. This milestone marks the launch of a new era in recognising excellence across the front-of-house profession in the UK and Ireland.

Now in its first year under the new name and format, the Corporate Guest Services (CGS) Awards celebrate outstanding individuals in two categories:

• Receptionist of the Year
• Reception Leader of the Year

This expansion reflects the evolving nature of workplace hospitality and guest services, honouring both front-line excellence and the leadership that inspires it.

This year, the CGS Awards received nominations from a wide range of companies across the industry, with an exceptional number of high-calibre candidates. As a result, the below finalists have been selected – each one demonstrating outstanding performance in the first round of judging.

Receptionist of the Year finalists

• Christal Hudson-Odoi, Newmark, SmartSec Solution Ltd
• Sibele Barbosa, PwC, Portico
• Diana Costa, Ashdown Phillips, PROception
• Emmanuel Thomas, Great Portland Estate (GPE), Bennett Hay
• Frances Arthur, Sony Music Entertainment, Livv
• Frankie Ewens, Deka Immobilien, Savills
• Geraldine Pender, Anabas Welcome
• Gitana Juskauskiene, London Bridge City, CIS Security
• Heather Falconer, Accenture, Rapport
• Isabella Bagot, Securitas UK
• Lauren Suddards, JLL, On Verve
• Maddalena Parisi, AtkinsRéalis, CBRE
• Yasmine Vismara, Hines Europe, Amplify Guest Services

Reception Leader of the Year finalists

• Ashley Pereira, Lloyd’s of London, Lexington Reception Services
• Callum Villis, Securitas UK
• Carl Helmke, ASOS, On Verve
• Charlie Baber, M&G, Amika/OCS
• Elizabeth Ramos, Derwent, PROception
• Gemma Nicholson, Network Rail, Mitie
• Luke Molinia, Broadgate, Rapport
• Senorita Pereira, UBS, Portico
• Zuzanna Lencka, 3i, Livv

The final assessments for both categories will take place during the first and second week of June. The winners will be announced at the CGS Awards Ceremony on 25 June.

The judging panel, led by Giles Gordon-Smith, includes senior representatives from guest service providers, award sponsor Moneypenny, and respected professionals from across the hospitality and facilities management industry.

Photo: New Africa/Shutterstock