Kathleen Hall

Speakers at the *The Caterer*’s Sustainability Summit, sponsored by Alaska Seafood, found ways to contribute to the journey to net zero, whether through reducing the amount of meat on the menu or taking a fresh look at their supply chain. Kathleen Hall reports

There are myriad reasons for the staffing crisis, but giving your staff extra flexibility, training on demand and cutting their workload would no doubt solve some issues – and it can be achieved through technology. Kathleen Hall reports

For the industry to bounce back from the current staffing shortage, hard truths must be accepted and huge changes must be made.

While pent-up demand might be driving immediate sales post-lockdown, a continuous, effective communication strategy will guarantee custom for the years to come.

As hospitality gears up for its big reopening, The Caterer’s Digitising Customer Service webinar, sponsored by Oracle, discussed how to leverage technology in the hotel industry without losing the essential personal touch.