More than two-thirds of diners check food hygiene ratings before spending

24 February 2020 by
More than two-thirds of diners check food hygiene ratings before spending

More than two-thirds of people check food hygiene ratings before they spend, research by insurance firm NFU Mutual has shown.

NFU found that 69% of diners questioned check a restaurant's ratings, with 34% saying they would turn away if it had a rating of three or less – a category that more than 40,000 hospitality businesses in England, Wales and Northern Ireland fit into.

Takeaways and sandwich shops are most likely to have their ratings checked, with 55% of potential diners saying they actively look them up, with restaurants a close second at 54%.

The NFU has linked the figures to an increased awareness of food-related illnesses, with the Food Standards Agency reporting that two-thirds of foodborne norovirus cases are linked to eating out and takeaways.

Takeaways and sandwich shops also have the lowest average scores, with 27% scoring a three or below.

Darren Seward, hospitality and food and drink manufacturing specialist at NFU Mutual, said: "Food hygiene looms larger than ever in the public consciousness. Judged by the court of public opinion, even the smallest lapse in hygiene standards can make or break a reputation overnight, so it's crucial that businesses don't get complacent about food hygiene."

EHOs: Whose side are they on?>>

Restaurant boss banned for fake five-star hygiene rating>>

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking