The Caterer
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

Tom Kerridge slams 'selfish' no-shows putting jobs at risk

13 July 2020 by

Chef Tom Kerridge has slammed "selfish" no-shows on social media after 27 people that were booked into Kerridge's Bar & Grill at the Corinthia London hotel failed to turn up on Saturday night.

The chef, who also owns the two-Michelin-starred Hand & Flowers, one-Michelin-starred Coach, and the Butcher's Tap, all in Marlow, Buckinghamshire, and operates the Bull & Bear restaurant at Manchester's Stock Exchange hotel, said the behaviour was putting peoples' jobs at risk.

Posting on Instagram, he said: "To the 27 people that booked @kerridgesbandg and then failed to turn up on a Saturday night... This industry, like many others is on the verge of collapse. Your behaviour is disgraceful, shortsighted and down right unhelpful... all of you "no shows" in all restaurants up and down the country are adding to the issues already being faced... YOU are putting peoples jobs more at risk...

"We put staff levels to the number of covers booked and when you fail to turn up, it now costs us, which in turn will force very uncomfortable and hard decisions about staffing levels. You are the worst kind of guest, and that is "selfish". I hope you have good look at yourselves…"

Operators issued pleas to guests last week to show up for bookings. Italian restaurant group Gusto opened nine of its 18 venues on Monday after being closed for more than three months, only for 270 of those who had booked not to take their seats.

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking