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‘Customers seem to be sticking with us’: how Ole & Steen supersized sales

Restaurant21 Jul 2025by Rosalind Mullen

The bakery café chain’s move to halt expansion last year and focus on its core offering proved a canny way to navigate a difficult market. So what has it done differently?

Ole Steen Cinnamon Social

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Webinar: AI - building trust in the workplace

Webinar: AI - building trust in the workplace

Wed Feb 18, 2026
The Caterer’s AI – Building Trust in the Workplace webinar is a free online event that will discuss how hospitality operators can successfully adopt artificial intelligence (AI) whilst prioritising trust and transparency across the business.
HRC

HRC

Mon Mar 30, 2026ExCel London
HRC is the UK’s leading trade event for hospitality and foodservice and takes place on 30 March-1 April 2026 at Excel London as part of Food, Drink & Hospitality Week. Over three days, you’ll meet the people behind the products, connecting face-to-face with suppliers, brand owners and operators who are bringing the latest ideas to the table.
The Caterer Supplier Awards

The Caterer Supplier Awards

Thu Apr 16, 2026
The Caterer Supplier Awards celebrates the most creative and innovative businesses and brands from across the hospitality supply chain. Categories are judged by an independent panel of industry experts and the winners will be announced at the awards ceremony on 16 April 2026.
The Acorn Awards 2026

The Acorn Awards 2026

Sun Jun 7, 2026
The Acorn Awards, run in association with our headline sponsor CH&Co, recognise 30 of the brightest prospects in the hospitality industry under the age of 30. The awards, known as The Caterer’s 30 under 30, recognise people working in any sector of hospitality. Everybody is welcome to enter – you can nominate yourself or ask a colleague to nominate you and tell us about your achievements.
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