Andy: Raising food hygiene ratings through smarter digital controls

At the core is HACCP management. Andy digitises HACCP plans so procedures are always current, accessible on-site and applied consistently. Updates can be managed centrally, helping operators demonstrate control and avoid gaps caused by outdated or incomplete documentation.

Food labelling is built directly into daily workflows. Secondary expiry labels are generated automatically based on products, preparation times and shelf-life rules, reducing reliance on memory and helping teams apply accurate use-by and allergen information during busy periods.

Operational checklists – from opening and closing procedures to cleaning schedules – are prompted by the system and logged in real time. This creates a clear, time-stamped record of compliance while reducing paperwork for frontline staff.

When something does go wrong, incident management tools allow teams to record corrective actions immediately, attach evidence and escalate where necessary. This supports a proactive approach to risk, rather than reconstructing events after an inspection.

Traceability is managed through linked digital records covering deliveries, storage, preparation and disposal, helping teams respond confidently to environmental health officer questions or supplier queries.

Temperature control is handled through wireless temperature sensors, providing continuous monitoring of fridges, freezers and cold storage. Deviations are flagged in real time, enabling teams to act immediately and automatically record corrective actions – removing reliance on manual checks while strengthening evidence for inspections.

Finally, food safety and operational audit and reporting tools bring all food safety data together in one place. Managers and head offices can review performance across sites in real time, identify recurring issues and track whether corrective actions are being completed consistently. Instead of preparing for inspections retrospectively, teams are able to demonstrate ongoing control through clear, time-stamped evidence.

As foodservice businesses grow, food safety becomes less about individual competence and more about system design. Scaling operations requires standards that are applied the same way in every kitchen, on every shift, regardless of experience or turnover.

By acting as a digital assistant embedded in daily operations, Andy helps foodservice brands worldwide standardise food safety and operational processes at scale, supporting teams on the ground while building consistency, confidence and control across all locations.

Start with Andy today www.andyapp.io/signup