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Inside the Singaporean hotel group obsessed with ChatGPT

Hotel20 Jun 2025by Jungmin Seo

Saurabh Prakash, the interim chief operating officer of Millennium Hotels and Resorts, is on a mission to redefine tech in luxury hospitality, offering AI-powered bookings and premium ChatGPT subscriptions to staff

The Merlion checking in at the lobby of M Social Decentraland.

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Events & Awards

Webinar: AI - building trust in the workplace

Webinar: AI - building trust in the workplace

Wed Feb 18, 2026
The Caterer’s AI – Building Trust in the Workplace webinar is a free online event that will discuss how hospitality operators can successfully adopt artificial intelligence (AI) whilst prioritising trust and transparency across the business.
The Caterer Supplier Awards

The Caterer Supplier Awards

Thu Apr 16, 2026
The Caterer Supplier Awards celebrates the most creative and innovative businesses and brands from across the hospitality supply chain. Categories are judged by an independent panel of industry experts and the winners will be announced at the awards ceremony on 16 April 2026.
The Acorn Awards 2026

The Acorn Awards 2026

Sun Jun 7, 2026
The Acorn Awards, run in association with our headline sponsor CH&Co, recognise 30 of the brightest prospects in the hospitality industry under the age of 30. The awards, known as The Caterer’s 30 under 30, recognise people working in any sector of hospitality. Everybody is welcome to enter – you can nominate yourself or ask a colleague to nominate you and tell us about your achievements.
The Cateys 2026

The Cateys 2026

Tue Jul 7, 2026
The Cateys, held in partnership with Square, returns to JW Marriott Grosvenor House London on Tuesday 7 July 2026 for an unforgettable evening honouring and celebrating exceptional talent and pioneering businesses in hospitality. Start your entry today!
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