In-room technology gets good marks in survey

Hoteliers are getting better at providing decent in-room technology and business facilities, according to a survey by American Express.

The credit card company's Corporate Travel Barometer survey shows that almost 60% of business travellers think that technology offerings in guest bedrooms have improved over the past 12 months.

Some 57% of respondents also felt that hotel business facilities were better than a year earlier.

Just over half added that security in hotel accommodation had improved over the last year, with just 4% saying it had worsened.

Hans Lindh, head of hotel and restaurant industry at American Express, said: "It is encouraging to see that hotels are working harder than ever to deliver better facilities to the business traveller and that they are placing greater importance on winning loyalty through improved service."