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Born in the cloud, made to move hospitality forward — Shiji Daylight PMS
Shiji’s Daylight PMS is a unified system that brings every core hotel function together, helping properties run with greater efficiency and consistency. Built for the cloud, it links guest interactions and back-of-house workflows, enabling hotel groups to provide seamless, personalised service at scale.
Shiji offers a powerful network of integrated solutions including Reviewpro Reputation for real-time guest feedback, Infrasys POS for seamless F&B operations, and a suite of enterprise tools like Meridian Experiences, IcePortal Content, Horizon Distribution, Stellaris Digital, Twilight Data + AI, and Astral Payments. Together, they create a fully connected environment that supports hotels from sunrise check-ins to late-night service requests.
At the centre of this ecosystem is the Shiji Platform itself, surrounded by a powerful circle of products that support the full guest and operational journey: Daylight PMS, delivering modern property management, Reviewpro Reputation, empowering hotels to understand and elevate guest feedback, Infrasys POS, simplifying complex F&B operations for hotels and restaurants, joined by a comprehensive suite of solutions, including Meridian Experiences, IcePortal Content, Horizon Distribution, Stellaris Digital, Twilight Data + AI, and Astral Payments. Together, they form a seamlessly connected environment that supports hotels from sunrise check-ins to late-night service requests.
Built with a modern microservices architecture and powered by more than 1,600 APIs, Shiji delivers unmatched flexibility and scalability. Hotels can integrate, customise and expand effortlessly, without the constraints of traditional legacy systems. What once required multiple disconnected tools is now unified into one secure, modular platform.
Data synchronisation happens in real time across the platform, empowering teams to adjust quickly to market shifts, personalise guest experiences, and onboard new properties with ease. Whether a hotel group is managing multiple brands or a single boutique concept, Shiji’s Single Global Configuration ensures standardisation while still allowing tailored local setups.
Today, Shiji supports 80,000-plus rooms in more than 200 cities, trusted by forward-thinking hotel groups such as Langham Hospitality Group, TIME Hotels, and Ruby Hotels. These brands have seen significant improvements in efficiency, with some reducing administrative workload by up to 30% and achieving double-digit increases in guest satisfaction.
As technology becomes increasingly essential to hospitality success, Shiji stands ready to power the world’s best hotels – day and night.
Case study: Dakota
Operating across five luxury properties in the UK, Dakota Hotels set out to elevate guest experiences by unifying systems and empowering teams with intuitive technology. With Shiji’s Daylight PMS, Infrasys POS and Astral Payments at the core of their operations, Dakota streamlined processes, reduced manual work and strengthened their signature “surprise and delight” approach. By centralising guest profiles and service touchpoints, the brand can now anticipate preferences, personalise stays and deliver consistent, detail-driven hospitality.
“Technology should enhance human connection, not replace it. With Shiji, we finally have systems that support our people and our standards,” said Katie, Group Director at Dakota Hotels.
Today, Shiji underpins all guest touchpoints, enabling faster service, better communication and significant time savings, especially in F&B, where teams now operate up to a third faster.
Learn more about Shiji
Photo: Media_Photos/Shutterstock
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